[Hiring] Manager, Business Analytics @Innovaccer Analytics

Role Description

We are looking for a Manager, Business Analytics to lead analytics and reporting initiatives supporting our healthcare customers. This role combines advanced SQL, Tableau, healthcare data, and business analytics with hands-on problem solving, stakeholder collaboration, and process automation to deliver accurate, actionable insights.

A Day in the Life:

• Sync with the Pharmacy Customer Success team to understand reporting priorities and upcoming requests for the day.
• Build, maintain, and troubleshoot Tableau dashboards, syncing data between Tableau and the underlying data warehouse to keep reporting accurate and current.
• Use SQL and Python to investigate and solve complex data problems, from data quality issues to reporting discrepancies.
• Design dashboards and reports with an eye for storytelling — choosing the visualizations and layouts that best communicate insights to stakeholders.
• Support data warehouse operations in Informatica and Databricks to keep reporting pipelines running smoothly.
• Partner closely with the Pharmacy Customer Success team to translate customer and business questions into actionable, decision-ready reporting.
• Handle data issues, analytics and product tickets, and collaborate with different teams to resolve them.
• Do L2-level debugging to reach an initial analysis conclusion on P1 issues before involving product and infra teams.
• Initiate and contribute to automation opportunities in existing products/processes to reduce manual efforts.
• Maintain appropriate versioning of documents to be synced with the product version.
• Own the handover process along with the Lead and the Manager.
• Handle customer issues in daily/weekly meetings, work on Jira tickets, and monitor Jira queues to ensure tickets are closed within SLAs.

Qualifications

• Advanced SQL skills, with the ability to write and optimize complex queries.
• 5+ years of hands-on experience building and maintaining dashboards in Tableau.
• Strong data analytics skills, with the ability to turn raw data into clear, actionable insights.
• Experience with financial reporting.
• Working knowledge of healthcare data (e.g., claims, EHR, pharmacy, or related domains).
• Excellent written and verbal communication skills.
• Previous experience managing or mentoring a team is preferred.

Benefits

• Generous PTO Benefits: Enjoy PTO benefit accrual of 20 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.

Company Description

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare.