[Hiring] Lead Technical Business Intelligence Analyst @Memorial Hermann Health System

Role Description

As an integral member of the Analytics Team, the Lead Technical Business Intelligence (BI) Analyst is responsible for individually contributing to and leading teams in the provision of technical expertise in one or more analytics toolsets to support the creation of information-based, business intelligence deliverables that will be relied upon by organizational leaders to support critical business decisions.

• Work with customers from clinical, administrative and/or operational areas across the System to provide analytical tools that drive insights, complex data extracts and data integration, reports and/or advanced dashboard visualizations.
• Facilitate discovery of insights, new opportunities, and support data-informed decision-making for identified challenges.
• Develop new and enhance existing metrics to analyze ongoing performance metrics.
• Lead initiatives to understand and define the problems being solved, procure and integrate disparate data sources, and deliver relevant analytics tools.
• Troubleshoot complex technical problems and serve in a lead technical advisory role to other BI, Specialized and Technical BI Analysts.
• Responsible for projects to analyze and integrate disparate data sources to ETL into an EDW either through direct integration or normalization process.

Qualifications

• Bachelor’s degree, preferably in computer science, management information systems, data science, business administration, statistics, or related field or equivalent experience required.
• Master’s degree strongly preferred.
• Technical certifications in relevant application(s) strongly preferred (i.e., Tableau).
• Associate Certified Analytics Professional (aCAP) or another vendor-neutral analytics certification preferred.
• Expert proficiency with one or more of the following tools required:
• Database and Query Languages – CCL, SQL, Nomad, Oracle, Vertica, Snowflake
• Visualization tools – Tableau (preferred), Spotfire, Sisense, Qlik or Microsoft PowerBI
• Data Visualization Server Administration tools – Tableau Core and Data Management Server
• Data Prep/Transformation tools – Tableau Prep, Hadoop, Alteryx, Paxata, Trifacta, Altair, Talend
• Statistical tools – R, SAS, SPSS, Matlab, Minitab
• Data Science tools – R, Python, SAS, dataiku, DataRobot, Cnvrg, Anaconda
• Proficiency with MS Office Suite: Excel (Pivot tables, VBA, Macros), Word, PowerPoint, Visio, Access, required.
• Minimum of 7 years professional experience collaborating with customers on the design, creation and execution of analytics deliverables.
• Minimum of 7 years professional experience in building self-service analytic reports, dashboards and/or tools supporting decision-making and actionable metric monitoring by customers.
• Ability to lead projects and teams independently to deliver results.
• Demonstrated experience and successful results from working in a dynamic, matrixed organization with executive exposure and engagement.
• Demonstrated critical thinking and expert creative problem-solving skills.
• Ability to visualize data in a meaningful way to communicate effectively.
• Exceptional time management skills and attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to work independently and in a leadership capacity of a team under established deadlines.
• Strong customer service, interpersonal and relationship-building skills.

Requirements

• Lead, advise and support fellow members of the Analytics Team as well as individual analytics efforts across the System.
• Serve as expert-level, technical advisor and mentor to others.
• Ongoing interactions with subject matter domain experts within the organization.
• Lead projects to partner with respective customers to design, develop and implement high level analytic tools.
• Facilitate efforts and initiatives with the greater Analytics Team to develop the data architecture strategy.
• Active participation in and support of the Memorial Hermann Data Governance Program.
• Perform regular and ad-hoc user-friendly reports and visualizations for executive and client review.
• Proactive, continuous improvement of analytics services and operations.
• Provide support from data model, quality, integrity, validity analysis through resolution.
• Lead member of project teams accountable for developing curriculum and training new analytic professionals.
• Ensure safe care to patients, staff and visitors; adhere to all Memorial Hermann policies.
• Promote individual professional growth and development.
• Demonstrate commitment to caring for every member of our community.

Benefits

• Comprehensive health benefits.
• Retirement savings plan.
• Professional development opportunities.
• Work-life balance initiatives.