[Hiring] Lead Analyst, Data Operations @Sun King

Role Description

Sun King is looking for a practitioner-leader to serve as Lead Analyst on the Data Desk. Reporting directly to the Head of Data Operations, you are the operational engine that keeps the Data Desk running at pace and to standard. You are both a technical authority and a people manager, often in the same hour.

• Your mandate has three pillars:
  • Keep the queue healthy
  • Automate the repeatable tasks
  • Ensure that nothing inaccurate leaves the team
• You manage the flow of incoming L1/L2 requests
• Perform 100% of code reviews for entry-level analysts
• Systematically convert recurring requests into self-service dashboards

The ideal candidate is someone who takes pride in operational precision, finds satisfaction in growing junior talent, and has the SQL depth to catch a subtle logic error in a peer’s query.

Qualifications

• Bachelor’s or Master’s degree in a technical field such as Computer Science, Data Science, Statistics, or a related discipline
• 4–9 years of experience in a data, analytics, or data operations function
• At least 1–2 years in a role with direct responsibility for reviewing, mentoring, or managing junior data analysts
• A track record of translating recurring manual work into automated or self-service solutions
• Strong hands-on SQL skills
• Working knowledge of LookML or equivalent BI layer logic (Looker, Tableau, Power BI, Metabase)
• Familiarity with AWS-based data environments

Requirements

• Own the incoming request queue and serve as the first point of triage for all L1/L2 tickets raised to the Data Desk
• Accurately categorize every request across the four tracks (Logic, Exports, Ops, and Finance)
• Monitor SLA performance across the queue in real time
• Maintain and continuously refine the triage playbook
• Systematically identify “repeat” requests and flag them for automation
• Perform 100% of code reviews for entry-level analysts
• Run daily stand-ups for the Data Desk team
• Conduct regular 1-on-1s with direct reports
• Onboard new Freshers into the Data Desk’s processes, tooling, and quality standards
• Represent the Data Desk in cross-functional ceremonies when the Head of Data Ops is unavailable

Benefits

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues
• A truly multicultural experience with opportunities to work with diverse colleagues
• Structured, tailored learning and development programs through the Sun King Center for Leadership