[Hiring] Junior Data Analyst, Client Onboarding Specialist @brightfin

Role Description

This entry-level role sits where data analysis meets client onboarding. Every new client's account is built on data - carrier details, account numbers, invoice history, allocation rules, financial periods. You collect that data, validate it, map it correctly, and flag what doesn't add up before it becomes the client's problem.

You'll partner with the Client Onboarding Manager on the data and systems side, working in spreadsheets, portals, and ServiceNow to make sure the client's launch is accurate from day one. This role teaches you data analysis, IT financial management, and ServiceNow from the inside. People who do this well move into data analyst, onboarding management, or financial operations roles at brightfin.

• Collect and validate carrier and provider data, account numbers, and portal access before it goes live in a client's account
• Track invoice conversion, credential logging, and mail redirection
• Configure allocation, audit, and reconciliation rules, plus financial periods and accruals
• Work with the Invoice Team on invoice uploads, audit and reconciliation, and data validation
• Analyze and help present optimization results, and support fulfillment and catalog configuration
• Draft letters of authorization and coordinate signatures between parties
• Sit in on implementation and service deployment discussions across ServiceDesk, logistics, and third-party services
• Take part in customer UAT and go-live readiness sign-off, and document the processes your team builds

Qualifications

• Bachelor's Degree in appropriate field of study or equivalent work experience
• Strong spoken and written English
• ServiceNow experience a plus
• Strong attention to detail and follow-through on deadline-driven work
• Strong written and verbal communication skills for coordinating across teams
• A problem-solving mindset - when data doesn't map cleanly, you dig in

Requirements

• Fully remote position
• Working hours: Monday–Friday, 11:00 AM–20:00 PM Kyiv Time

Benefits

• Medical insurance — after successful completion of the probationary period
• Equipment — we set up everything you need to work comfortably from home
• Full FOP administration — we handle all administrative matters related to your business entity
• Unlimited paid time off — coordinated with your team; we trust you to manage your time responsibly
• Annual salary review — based on performance review outcomes
• Parental leave — we support you through every stage of life
• Comfortable remote setup — we care about your day-to-day work experience