[Hiring] IT Operations Business Intelligence (BI) Analyst @Endava
IT Operations Business Intelligence (BI) Analyst @Endava
Data and Analytics
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago

[Hiring] IT Operations Business Intelligence (BI) Analyst @Endava

2wks ago - Endava is hiring a remote IT Operations Business Intelligence (BI) Analyst. πŸ’Έ Salary: unspecified πŸ“Location: USA

Role Description

The IT Operations Business Intelligence (BI) Analyst II will provide production support in a complex application and data warehouse environment. Responsibilities include:

  • Analyze, troubleshoot, and resolve failures.
  • Provide clarity with in-depth data research and implement fixes.
  • Collaborate with teams across IT to resolve complex issues and provide optimal solutions, with an emphasis on process improvement.
  • Continuously enhance the stability and long-term performance of BI systems.
  • Develop and update documentation, technical procedures, and knowledge articles.
  • Increase proficiency and scope of involvement on all activities through guided and self-initiated learning.
  • Participation in on-call rotation is required.

Qualifications

  • Experience with Informatica or similar ETL tools.
  • Experience with ActiveBatch or comparable enterprise scheduling tools.
  • Hands-on experience supporting ETL data movement in a production environment, including analyzing, troubleshooting, and resolving failures.
  • Ability to use workflow monitoring tools to identify failure points and trace issues back through workflow components.
  • Experience interpreting workflow and session logs to determine root cause.
  • Strong ability to write and interpret SQL across databases such as Oracle, Netezza, and DB2.
  • Ability to collaborate with cross-functional teams to resolve issues and improve processes.
  • Experience supporting routine and ad-hoc changes, including deployments.
  • Proactive in process improvement, documentation, and knowledge sharing.
  • Experience managing a ticket queue, including prioritization and escalation.
  • Understanding of SDLC processes.
  • Ability to navigate Linux/Unix environments, including directories, file permissions, and environment variables.
  • Ability to read shell scripts and use tools such as the VI editor.
  • Willingness to participate in an on-call rotation (one week every six weeks), including after-hours and weekend support, and resolving critical workflow failures.

Requirements

  • Cloud data warehouse experience is a plus.
  • Development experience in an operations or support role is a plus.
  • Participation in both internal meetings and external meetings via video calls, as necessary.
  • Ability to go into corporate or client offices to work onsite, as necessary.
  • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
  • Ability to bend, kneel, crouch, and reach overhead, as necessary.
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
  • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
  • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
  • For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.
  • If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

Benefits

  • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options.
  • Flexible Spending Accounts (Medical, Transit, and Dependent Care).
  • Employer Paid Life Insurance and AD&D Coverages.
  • Health Savings account paired with our low-cost High Deductible Medical Plan.
  • 401(k) Safe Harbor Retirement plan with employer match with immediate vesting.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
IT Operations Business Intelligence (BI) Analyst @Endava
Data and Analytics
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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