[Hiring] IT Business Analyst @Daktronics

Role Description

When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems. Our products bring excitement to professional, college and high school games, attract customers for businesses around the world, and provide direction for people as they travel, work and play.

The Information Technology (IT) department plays a pivotal role in accelerating the company’s success by partnering with stakeholders to understand their work, challenges, and needs, then help deliver and keep digital solutions performing well.

We are seeking a sharp, highly articulate IT Business Analyst who excels at bridging the divide between business vision and technical execution. The ideal candidate is a master communicator – equally comfortable in writing precise technical documentation, leading dynamic discovery sessions with business leaders, and aligning multi-disciplinary teams around project goals.

This role requires proficiency in authoring and managing requirements, solution design, and process improvement, coupled with exceptional verbal and written communication skills to collaborate successfully across various business and technology teams.

As an IT Business Analyst, your work would focus on the following:

• Collaborate with stakeholders to document detailed current state business process maps, highlighting challenges and needed improvements, along with informational future state maps.
• Apply systems thinking and a curious mindset to make strong connections across system(s) and existing processes to identify impact when evaluating user requests and proposed technical solutions.
• Convert data into a usable, organized, and understandable format to communicate analytical results.
• Develop an ongoing and sustainable relationship with business users, while driving consensus around key decisions that enable effective solutioning efforts.
• Synthesize information and apply meticulous attention to detail to succinctly articulate robust and detailed functional requirements, that address both the obvious and obscure needs of business partners, while removing ambiguity in development cycles.
• Decompose requirements into user stories with Gherkin style Acceptance Criteria in an Agile delivery environment.
• Act as a reliable, responsive member within a cross functional team that leads processes, drives deliverables and follow-up action, ensuring risks are surfaced, and gaps are closed.
• Provide timely and accurate comparisons of current and future state to inform and enable stakeholders to complete effective test planning and change management.
• Regularly provides reliable estimates, and conveys appropriate details related to assigned work, accurately representing progress, challenges, and steps ahead.
• Remain open and receptive to giving and receiving feedback, intended to promote growth and continuous improvement.
• Other responsibilities as assigned.

Qualifications

• Bachelors degree in a business or technical field.
• Good interpersonal skills, including the ability to communicate with stakeholders in various areas of the organization with curiosity, and an eye toward process improvement.
• Demonstrated process flow understanding and experience in root cause analysis.
• A general understanding of databases, reporting and project management tools.
• Strong organizational skills where you’ve independently managed multiple and changing priorities with accuracy.
• Participation in Agile/Scrum development team reviews and retrospectives.
• Adept in exercising influence without authority, driving alignment and process.
• Strong self-motivation, ownership of deliverables, and ability to work both independently and collaboratively in a team.
• Effectively exercise discretion and independent judgment.
• Excellent command of the English language, both written and verbal, with precise attention to detail relevant to intended audience.
• Fluent in English, written and verbal.
• Applicants must be 18 years of age or older.
• Daktronics does not sponsor, renew, or extend immigration visas for this position.

Requirements

• Five (5)+ years experience as an IT Business Analyst.
• Experience with work management and documentation tools such as Azure DevOps, Jira, Mural, Miro, or similar.
• Experience with Salesforce solutions and Sales Operations processes.
• Experience with reporting, data, and analysis tools such as Power BI, SQL, Octopai, or similar.
• Experience with prototyping or wireframing tools such as Balsamiq, or similar.

Benefits

• The typical hiring range for this position is $90,000 to $110,000.
• The actual offer will consider a wide range of factors, including relevant education, experiences, location, and applicable local legislation.
• Information about Daktronics benefits can be found on our website Career Opportunities.

Company Description

Daktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.