[Hiring] IT Business Analyst @The Computer Merchant

Role Description

We are currently looking for highly motivated individuals who want to join a dynamic and fast paced organization going through major transformation. If you are someone who's looking to bring innovation, contribute ideas and play a part in renewing the Information Technology and Digital organization we want to hear from you!

• Gather, analyze, document and manage business and user requirements (both functional and non-functional).
• Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements).
• Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution.
• Demonstrate clear capability to document the current vs future process flows.
• Conduct full analytics collaboratively to identify and provide solutions for gaps and abnormal workflows.
• Create business and functional specifications for large, complex system implementations.
• Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, business, and functional requirements, traceability matrices, process flows, operational support documentation and archival of all related project documentation.
• Develops the testing strategy and plans thorough requirements testing for user acceptance.
• Execute test scripts and document results.
• Assist in overseeing User Acceptance/End-to-end testing to execute, and track deviations found, facilitate non-technical work around sessions for remediation and document testing progress.
• Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and online screens to ensure technical solutions perform according to the specifications and meet defined business requirements.
• Performs additional duties as required.

Qualifications

• Bachelor's degree in Computer Science, Industrial Engineering or similar discipline; or equivalent work experience.
• 8 - 10 years of relevant experience as a Senior Business Analyst role.
• 8 - 10 years of demonstrated experience in business and functional requirements elicitation, translation and documentation.
• 8 - 10 years' experience in facilitating design and use case discussions.
• 8 - 10 years' experience in a Systems Development Life Cycle (SDLC) environment.
• 8 – 10 years' experience working in the Utility (Gas/Electric) domain within a project setting.
• 8 – 10 years' experience working in the Customer/1 (Customer Service System) application.
• Functional knowledge of Meter to Cash life cycle (with a focus on Billing and net metering).

Requirements

• Senior level analysis skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
• Senior level understanding of business functional areas and management issues as well as the IT organizations systems and capabilities.
• Ability to influence and build relationships and demonstrate team leadership skills.
• Knowledge of and ability to effectively use the appropriate modeling methodologies and toolsets, requirements management methodologies and toolsets, requirements visualization methods and toolsets, and artifact versioning tools.
• Exceptional written and verbal communication skills.
• Proven track record with planning, estimating and organizing effort for the WBS.
• Experience working in an IBM mainframe environment (z/OS).
• Extensive experience in MSOffice, Visio.

Benefits

• Medical, dental and vision benefits.
• Dependent care flexible spending account.
• 401(k) plan.
• Voluntary life/short term disability/whole life/term life/accident and critical illness coverage.
• Employee assistance program.
• Sick leave in accordance with regulation.