[Hiring] IT Business Analyst @Actionable Outcomes LLC

Role Description

We are seeking an IT Business Analyst that is reliable, enthusiastic, and a team player. The IT Business Analyst serves as the bridge between business stakeholders and technical teams, ensuring that technology solutions align with organizational goals. This role involves:

• Gathering requirements
• Analyzing business processes
• Documenting functional needs
• Supporting system implementations and enhancements

Responsibilities include:

• Collaborate with business leaders and end-users to identify, analyze, and document business requirements.
• Translate business needs into functional specifications, user stories, process flows, and system requirements.
• Facilitate workshops, interviews, and requirements gathering sessions.
• Partner with developers, architects, and QA testers to ensure solutions meet business expectations.
• Conduct gap analyses to identify process inefficiencies or system limitations.
• Support the design and delivery of technical solutions, including participating in testing (UAT), troubleshooting, and validation.
• Develop and maintain documentation such as process maps, requirement matrices, project plans, and application support materials.
• Support development of Jira cards and project management plans.
• Support change management activities, user training, and rollout support.
• Monitor system performance and recommend improvements.
• Ensure adherence to IT governance, compliance standards, and project methodologies.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or Engineering.
• 5+ years of experience as a Business Analyst in an IT environment.
• Strong understanding of software development lifecycles (SDLC, Waterfall, Agile, or hybrid).
• Proficiency in requirements gathering, process mapping, and documentation tools.
• Excellent analytical, problem solving, and communication skills.
• Ability to translate technical concepts into business language and vice versa.

Requirements

• Familiarity with SQL, data analysis, or reporting tools.
• Business Analyst certifications (e.g., CBAP, CCBA, ECBA).
• Experience working with cross functional or distributed teams.
• Experience working with federal contracts and stakeholders.

Core Competencies

• Stakeholder management
• Critical thinking and analysis
• Technical aptitude
• Attention to detail
• Collaboration and teamwork
• Adaptability in a fast paced environment

Benefits

• Paid time off – 11 holidays plus vacation and sick time.
• Health & Dental Insurance, voluntary employee-paid Vision Insurance.
• 401k – Our 401k plan matches up to 3.5% of your income (SIMPLE IRA capped at 3%).