[Hiring] Information Engineer Level I @Softthink Solutions Inc

Role Description

The Information Engineer Level I supports business process analysis, information modeling, process improvement, workflow optimization, and organizational modernization initiatives. The Information Engineer works with stakeholders to analyze current-state processes, identify improvement opportunities, and develop information architectures that support integrated business solutions and data-driven decision-making.

Roles and Responsibilities

• Analyze existing business processes and workflows.
• Perform business process reengineering assessments.
• Conduct stakeholder interviews and requirements gathering sessions.
• Develop process maps, workflow diagrams, and information models.
• Support data governance and information management initiatives.
• Identify automation and process improvement opportunities.
• Assist with content audits and business analysis activities.
• Develop functional requirements and business rules documentation.
• Support user experience and usability assessments.
• Evaluate operational efficiencies and recommend improvements.
• Participate in change management and process modernization initiatives.
• Support development of technical strategies and modernization roadmaps.

Qualifications

• Bachelor’s degree in information systems, Business Administration, Management Information Systems, Industrial Engineering, or related field.
• Master's degree preferred.

Requirements

• Minimum 3 years of business analysis, process engineering, or information engineering experience.
• Experience conducting business process improvement initiatives.
• Experience developing workflow and information models.
• Experience supporting business transformation projects.
• Experience with Microsoft 365 and Power Platform environments preferred.

Certifications

• Certified Business Analysis Professional (CBAP) (Preferred)
• PMI Professional in Business Analysis (PMI-PBA)
• Lean Six Sigma Green Belt
• Microsoft Certified: Power Platform Functional Consultant Associate
• ITIL Foundation Certification

Benefits

• Flexible work from home options available.