[Hiring] Head of Data Ops and Systems @Delivery Associates

Role Description

Delivery Associates (DA) is seeking a Head of Data Ops and Systems to lead and strengthen our internal technology infrastructure, data capability, and systems operations. This is a senior leadership role responsible for ensuring DA's internal systems are fit for purpose, well-integrated, and built on a foundation of strong data architecture and governance.

The successful candidate will be responsible for keeping DA’s data and technology foundations reliable and evolving, leading and working alongside platform engineers, full stack developers, and data teams to build the infrastructure and data architecture that underpins how we operate globally.

Qualifications

• Bachelor's degree in computer science, engineering, information systems, data science, or a related field. Extensive professional experience may be considered in place of formal education.
• Significant senior experience leading data operations, data architecture, and systems functions in global organisations.
• Strong background in data science and data governance, including data quality management, data modelling and governance frameworks.
• Proven experience designing and evolving data architecture, pipelines, and infrastructure.
• Experience leading and managing teams of platform engineers and developers.
• Familiarity with BI and analytics platforms, and with data mining, extraction, and cleaning techniques.
• Proven experience managing and improving integrations across enterprise platforms and tools.
• Significant experience in data protection with a strong working knowledge of data protection obligations across global jurisdictions.
• Proven ability to establish technology and data governance, manage risk, and translate strategy into executable roadmaps.
• Excellent written and verbal communication skills, with the ability to engage effectively with senior leaders and non-technical audiences.

Requirements

• Comfortable engaging at a practical level when needed.
• Able to dive into technical details, review designs, or support teams in solving concrete problems.
• Demonstrated experience managing a portfolio of technology and data initiatives.
• Fluency in English is required; additional languages are a plus.
• Candidates must have the right to work in Brazil. Delivery Associates will not sponsor applicants for work visas.

Benefits

• Opportunities to engage with senior leaders and contribute to an organisation delivering meaningful social outcomes globally.
• Work with diverse teams across geographies.
• Access to world-class training programmes and mentorship from senior leaders.
• Be part of a growing organisation committed to continuous improvement.
• Remote working environment with opportunities for global collaboration.
• Comprehensive benefits package for the effort put in.

Core Competencies

• Results Orientation: Takes clear ownership for data and systems outcomes.
• Strategic Thinking: Able to set a clear direction for data architecture, systems capability, and technology infrastructure.
• Communication: Communicates clearly and credibly with senior leaders and internal teams.
• Technical Leadership: Brings deep technical grounding across data science, data architecture, systems engineering, and infrastructure.
• Problem Solving & Risk Management: Proactively identifies, assesses, and mitigates technical, data, security, and delivery risks.
• Leadership & People Management: Builds, leads, and develops multidisciplinary technology teams.
• Adaptability & Systems Thinking: Operates effectively in a global, multi-country, and evolving environment.

Mindsets

• Accountable: Takes ownership for data and systems outcomes.
• Decisive: Makes timely, well-judged technical and strategic decisions.
• Strategic: Thinks long-term, sets clear direction, and balances short-term operational needs.
• Collaborative: Works effectively across technical and non-technical teams.
• Curious: Continuously learns and stays close to developments in data architecture and data science.
• Humble: Confident in expertise while open to challenge and different ideas.

What We Offer

• Impactful work with opportunities to engage with senior leaders.
• Global team collaboration with diverse teams across geographies.
• Excellent colleagues and access to world-class training programmes.
• Growth environment committed to continuous improvement.
• Flexibility with a remote working environment.
• Healthy compensation with a comprehensive benefits package.