[Hiring] Growth Operations Analyst | Data & Analytics @Capita

Role Description

We are looking for a Growth Operations Analyst to join the Growth team. This role is focused on delivering end-to-end analytics that support business performance and decision-making. Working across the full data lifecycle, you will help develop insight-led solutions, support the transition to modern data platforms, and contribute to improving how data is used to drive business impact.

This is a home-based role.

What you’ll be doing

• Design, build and evolve reporting and analytical products using Power BI and emerging data platforms
• Translate business questions into analytical solutions that provide actionable insight and recommendations
• Develop and maintain data models and datasets across Salesforce, cloud data platforms and reporting environments
• Support the transition from Power BI-led reporting to modern data platforms, including Databricks
• Assist with the development, testing and optimisation of data pipelines and datasets to maintain data accuracy and consistency
• Create executive-ready dashboards, visualisations and reporting outputs that support decision-making and business performance

Qualifications

• Experience in data, reporting, analytics or similar technical work, with the ability to deliver insight-led analysis
• Strong understanding of the end-to-end data lifecycle, from data ingestion and modelling through to analytics and visualisation
• Experience using Power BI or similar visualisation tools to build dashboards and reporting solutions
• Ability to learn new technologies quickly, with a willingness to develop skills in Databricks and modern data platforms
• Strong problem-solving skills and tenacity when working through complex technical and data challenges
• Confident communication skills, with the ability to engage stakeholders and translate complex analysis into clear insights

Requirements

• Experience with Databricks, cloud data platforms or modern data tooling such as Azure, Snowflake, Python or Spark
• Experience working with Salesforce data or reporting, and an interest in AI-enabled tools, natural language technologies or advanced analytics

Benefits

• A competitive salary of up to £51,000
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office each year to support a charity or cause that's important to you
• Auto-enrolment into our pension scheme, life assurance, Cycle2Work scheme, enhanced family leave policies and a range of additional benefits
• Access to a flexible benefits package designed to suit your lifestyle, including retail, travel, technology and wellbeing discounts
• Access to our Employee Network Groups, providing opportunities to connect, share experiences and support an inclusive workplace
• A home-based role with flexibility around personal commitments, supported by a highly remote team environment
• Ongoing learning and development opportunities, including on-the-job training and formal learning pathways such as data and AI apprenticeships
• The opportunity to develop your skills in advanced analytics, modern data platforms and emerging technologies, including Databricks and AI-enabled tools