[Hiring] Group Underwriting Support Assistant @Careers Mutual Of Omaha

Role Description

We’re looking for a detail-oriented, self-motivated professional to join our Workplace Solutions team as a Group Underwriting Support Assistant. In this role, you’ll work extensively with data, using Excel tools such as VLOOKUPs, pivot tables, sorting, and cell formatting to organize and prepare information for our underwriters. You’ll manage daily production goals, analyze and restructure data from a variety of sources, and communicate regularly with underwriters, renewal offices, field partners, and your team. If you enjoy working with numbers, digging into data, and figuring out how information fits together, this could be a great fit for you.

Benefits

• Hourly Wage: $20.50 - $22.00 per hour, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays.

Requirements

• Review and verify census data with precision, and monitor revisions to accurately rate renewals.
• Manage the renewal process efficiently, troubleshoot system errors, and maintain documentation.
• Communicate effectively with customers and business partners, using strong decision-making skills.
• Utilize databases to document reporting requirements and generate system reports.
• Provide exceptional customer service while adhering to industry guidelines, confidentiality, and HIPAA standards.

Qualifications

• Strong Proficiency using Excel including advanced functions such as V-lookups and pivot tables.
• Excellent customer service and relationship building skills.
• Adaptability and the ability to learn quickly.
• Strong verbal and written communication skills.
• Critical thinking skills, sound judgment, creativity and flexibility.
• Promote a collaborative culture, value different ideas and opinions, and listen courageously.
• Able to work remotely with access to a high-speed internet connection and located in the United States.
• Able to travel occasionally (approximately 5–10% annually) to attend events and in-person meetings (travel reimbursed).

Preferred

• Experience working with data, including data entry, with the ability to maintain accuracy and use information to identify trends and support decisions.
• Experience in underwriting for group or individual insurance products.