[Hiring] GIS Business Information Specialist @Nationwide

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The GIS Business Information Specialist supports Nationwide’s geographical management by providing geospatial analysis and mapping expertise to define territory boundaries for Personal Lines pricing and underwriting. These territory definitions and geographic data support new-business quoting, renewals, rating, premium calculation, and underwriting rules. In partnership with actuarial, product, and underwriting partners, they will create and maintain territory definitions and maps that meet business needs while aligning with internal IT and regulatory frameworks. At the same time, they’ll be charged with identifying opportunities to improve and automate workflows.

Mapping and Territory Definition Delivery

• Lead the intake, interpretation, preparation, validation, and handoff of GIS maps and territory-related deliverables.
• Translate business, pricing, underwriting, and product needs into clear GIS maps and related requirements.
• Define expected results and test or validate map outputs and underlying data for completeness, accuracy, consistency, and alignment with approved territory definitions.
• Coordinate dependencies with GIS IT and other technology partners for data loads, production updates, releases, and issue resolution.
• Maintain visibility to work in progress, upcoming deadlines, risks, and required stakeholder decisions.

Process Improvement and Automation

• Develop understanding of end-to-end GIS processes, from source geography and vendor data, through map and territory production, GIS IT handoffs, testing and release, to downstream use in Personal Lines rating and underwriting systems.
• Create and maintain documentation for critical GIS data flows, mapping processes, and handoffs.
• Identify opportunities to streamline or automate steps in the process, to reduce manual work and speed delivery.
• Own data-quality checks and identify recurring sources of defects, rework, or ambiguity.
• Identify opportunities to automate manual quarterly data processing, validation, and other repeatable activities.

Qualifications

• An understanding of Geographic Information System (GIS) processes and capabilities.
• Experience with ESRI’s ArcGIS suite of software, including, but not limited to: ArcGIS Pro and ArcGIS Enterprise.
• Ability to analyze data, identify anomalies and potential resolution.
• Strong attention to detail and ability to manage work with multiple dependencies and deadlines.
• Curiosity in process improvement, automation.
• Ability to translate business questions into clear data or mapping requirements, collaborating across business and technology teams.
• Ability to understand and communicate GIS data flows and dependencies across source data, territory mapping, validation, testing, release, and downstream Personal Lines rating and underwriting systems.

Requirements

• Undergraduate studies in business, insurance, mathematics or related field. Prefer degree or professional insurance coursework.
• Six years experience in a business information analysis role, or similar business related position that involves analysis, problem solving, planning, coordinating and organizing.
• In-depth knowledge of business information analysis concepts, data mining, various data sources insurance policies and procedures, customer service concepts and practices.
• Familiarity with product terminology, processes, regulatory and compliance issues is desired.
• Verbal and written communication skills for interaction within the functional area, information documentation and report formulation.
• Ability to understand business information needs and to analyze data requests.
• Ability to work under tight time constraints.
• Ability to effectively operate a personal computer with business software applications for data import/export, manipulation, reporting and analysis.

Benefits

• Medical/dental/vision.
• Life insurance, short and long term disability coverage.
• Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date.
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.
• And more.