[Hiring] Fraud Investigations Specialist @Felix Technologies, Inc.

Role Description

As a Fraud Investigations Specialist , you will be the technical backbone of our Fraud Investigations unit. You aren't just a data analyst; you are the bridge between our front-line investigators and our Strategy and Data teams. Your mission is to translate complex fraud signals into actionable data insights.

We are looking for a high-agency individual—someone who doesn't wait for a ticket to arrive, but proactively dives into the data to find the "needle in the haystack." You will work with little guidance, owning the technical support for ad-hoc investigations and building the queries that expose emerging threats before they impact our customers or our business.

Responsibilities

• Act as the main point of contact for the Fraud Investigations team, bridging the gap between operational investigators and technical Strategy/Data teams.
• Lead data-driven investigations by building complex SQL queries to identify potential threats and deep-dive into suspicious activities.
• Perform proactive data analysis to identify new fraud patterns and emerging threats across the Félix ecosystem.
• Monitor key fraud metrics to detect anomalies and provide technical support to investigators in querying the necessary data for their cases.
• Collaborate closely with Fraud Strategy to assist in the logic for new fraud rule creation based on your investigative findings.
• Master our data tools (e.g., Omni) and SQL tables to ensure investigators have the most efficient workflows possible.

Qualifications

• Highly proficient in SQL, capable of navigating complex databases to extract insights under pressure.
• Proven experience in fraud pattern identification, preferably within Fintech, Payments, or Remittances.
• Ability to translate complex data findings into clear, actionable language for both technical and non-technical stakeholders.
• A self-starter mindset. You thrive in environments with little guidance and have a bias for action when it comes to "getting shit done."
• Strong ability to connect the dots between disparate data points to uncover sophisticated fraud rings or vulnerabilities.
• Equivalent competencies in any of the above will also be considered.

Requirements

• Highly proficient in SQL.
• Experience in fraud pattern identification.
• Ability to communicate complex findings effectively.
• Self-starter mindset.
• Strong analytical skills.

Benefits

• Competitive salary.
• Initial stock options grant.
• Annual performance bonus.
• Health, dental, and vision plans.
• Remote work environment, with options for hybrid work.
• Continuous learning opportunities.
• Unlimited PTO.
• Paid parental leave.
• Empowering opportunities for growth in a dynamic entrepreneurial environment.

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.