[Hiring] Enablement Business Analyst @Ryder Supply Chain Solutions

Role Description

The Business Analyst I plays a critical role in performing new product implementations for Ryder's new and existing customer sites. This will require superior attention to detail and communication skills to effectively gather business and user requirements and transform those into reliable and accurate data collection, reporting, and insights for Ryder's analytics platform. This position will have a direct impact on Ryder's business by enabling our operations team to run our customer locations as efficiently and effectively as possible.

• Support the standard implementation process for the analytics platform for new and existing Ryder customers.
• Gather and evaluate business and user requirements at new and existing customer accounts to understand metrics, KPI’s, operational data, and user interface requirements.
• Integrate customer data sources into the analytics platform using proficient knowledge of database structure, queries, and data validation to ensure accurate data reporting.
• Develop PowerBi dashboards by understanding business needs, interpreting data, and transforming into usable visualizations to drive business decisions.
• Work closely and effectively communicate with a wide array of stakeholders, including operations, continuous improvement, IT, product teams, and management.
• Identify opportunities to standardize the implementation process to improve efficiency, quality, and customer satisfaction.
• Support initiatives to develop new or enhanced features incorporating data reporting, analytics, and insights to further improve the user experience.
• Proactively address customer issues, modifications, and enhancements for existing accounts.

Qualifications

• Bachelor's degree required in a technical field such as Computer Science, Information Technology, or Engineering.
• 0 to One (1) year experience as a business analyst or related experience. Internships or Co-Op are applicable required.
• 0 to One (1) year Experience working in or with manufacturing, logistics, and/or operations considered a plus preferred.
• Knowledge SQL databases and PowerBi intermediate required.

Requirements

• Project management skills.
• Possesses strong technical aptitude.
• Willingness to learn and develop skillset.
• Strong verbal and written communication skills.
• Ability to work independently and as a member of a team.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detailed oriented with excellent follow-up practices.
• Knowledge SQL databases and PowerBi intermediate required.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.