[Hiring] Electronic Data Delivery Analyst @SGS

Role Description

The Electronic Data Delivery Analyst is responsible for managing, validating, and optimizing the electronic exchange of data between internal systems, clients, and third-party partners. This role ensures data accuracy, timely delivery, proper formatting, and adherence to quality standards while troubleshooting delivery issues and supporting ongoing improvements to data feed processes. The position will liaise closely with IT, laboratory operations, and client-facing teams to support stable and efficient data delivery pipelines.

• Own the strategy and continuous improvement of the company’s Electronic Data Deliverables (EDDs) solutions for environmental testing clients.
• Manage the preparation, validation, and delivery of Electronic Data Deliverables (EDDs) in client-required and regulatory-compliant formats.
• Oversee daily electronic data exchange processes, including automated feeds, APIs, secure file transfers, and batch jobs.
• Ensure data quality and compliance through validation, quality control, and review of project-specific and regulatory requirements.
• Troubleshoot delivery failures and data discrepancies, perform root cause analysis, and resolve complex EDD issues.
• Improve EDD workflows through automation, process optimization, and system enhancements that reduce turnaround time and manual effort.
• Support LIMS configuration, system integrations, and data mapping between laboratory systems and client reporting formats.
• Collaborate with laboratory, project management, business, IT, and client stakeholders to support data delivery and onboarding activities.
• Document workflows, standards, and technical procedures to ensure consistency and knowledge continuity.

Qualifications

• Required: Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related discipline.
• 2+ years of experience in data delivery, data operations, systems support, or similar technical/data-focused roles.
• Hands-on experience with electronic file formats such as CSV, XML, JSON, TXT, or Excel.
• Familiarity with secure file transfer protocols (SFTP, FTPS, HTTPS).
• Experience with APIs, EDI, or automated data exchange systems.
• Preferred: Experience with Laboratory Information Management Systems (LIMS).
• Background supporting external customers or partners with technical data questions.
• Understanding of data governance, audit controls, and compliance with federal, state, and local regulatory standards (e.g., EPA guidelines).
• Experience with workflow automation tools, ETL/ELT pipelines, or data integration platforms.
• Experience with Electronic Data Deliverables (EDDs) formats (e.g., EQuIS, EarthSoft, ERPIMS, FUDSCHEM, custom client templates).
• Experience with Production Laboratory Operations or Support.
• Experience with Microsoft Azure DevOps.
• General knowledge of Chemistry.

Requirements

• Language Skills – Advanced English.
• Computer skills - Microsoft O365 (Word, Excel, Power Point, etc).
• Intermediate Mathematical Skills.
• Advanced problem-solving skills.
• Strong customer service orientation.
• Ability to work effectively in a team environment and as individual contributor with minimal supervision.
• Excellent analytical, reasoning, problem-solving, organizational and time management skills.
• Excellent verbal and written communication, and interpersonal skills.
• Highly focused attention to detail and commitment to data quality.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in urgent situations.
• Ability to work with internal and external stakeholders.
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

Benefits

• Health: Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth: 401(k) with company match (immediate vesting upon enrollment).
• Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program.
• Work-Life Balance: Paid-time off and family leave.