[Hiring] Donor Data & Insights Manager @Stelter Company

Role Description

The Donor Data and Insights Manager is a strategic leader responsible for overseeing a multidisciplinary team focused on collecting, managing and activating donor and prospect data to create more personalized and impactful donor experiences. This role provides direction, structure and thought leadership across a variety of core service areas, including:

• Surveys
• Audience selection
• Data hygiene and enrichment
• Lead scoring
• Marketing automation, including print fulfillment and email integration

This role provides leadership for current donor insight programs while guiding the growth and maturity of advanced offerings such as predictive scoring, donor modeling, enrichment strategy and next-best-action activation.

Qualifications

• Strong experience in donor data strategy, audience segmentation, enrichment and activation across multi-channel marketing programs, such as direct mail, email, digital, text, connected TV, etc.
• Experience with lead scoring frameworks, predictive modeling concepts or donor prioritization strategies
• Strong understanding of nonprofit fundraising strategy, donor lifecycle management and constituent engagement
• Experience interpreting giving history, gift data and donor behavior to develop actionable fundraising strategies
• Familiarity with nonprofit CRM platforms such as Blackbaud CRM, Raiser's Edge NXT, Salesforce or similar donor management systems
• Experience working with donor databases, marketing automation platforms and data visualization tools
• Ability to translate analytical findings into recommendations that improve fundraising performance and donor experience
• Strong presentation and storytelling skills with a focus on data-driven decision making
• Familiarity with CRM, marketing automation and reporting platforms preferred
• Understanding of privacy regulations and compliant data practices required

Requirements

• Bachelor's degree in marketing, communications, analytics, information technology or equivalent work experience
• 8+ years of experience in donor data strategy and marketing operations
• 2+ years of team leadership or people management

Benefits

• Equal employment opportunity for all applicants and employees
• Consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics

Company Description

We partner with nonprofit organizations to inspire generosity and strengthen philanthropy through strategic marketing and planned giving solutions. Our team is collaborative, creative, and driven by a shared commitment to making a meaningful impact for the organizations and communities we serve.