[Hiring] Digital Analytics Business Analyst & Consultant @CNX

Role Description

We are looking for a Digital Analytics Business Analyst & Consultant to act as a strategic, client-facing partner, translating business goals, customer needs, and performance data into clear analytics strategies, requirements, insights, and recommendations.

This role combines consulting, business analysis, and data interpretation. The ideal candidate will:

• Build strong client relationships.
• Lead discovery and requirements gathering.
• Analyze data to identify meaningful insights.
• Connect business and technical teams around practical, outcome-focused solutions.

Deep technical implementation expertise is not required, but the candidate should be comfortable working with data, familiar with digital analytics and visualization platforms, quick to learn new tools, and able to translate complex analytical and technical concepts into clear business recommendations.

Qualifications

• Experience in business analysis, digital analytics, marketing analytics, analytics consulting, customer experience, or a related discipline.
• Strong analytical and problem-solving skills, with the ability to translate data into meaningful business insights and recommendations.
• Experience using data to answer business questions and support strategic or operational decisions.
• Familiarity with digital analytics, reporting, visualization, tag management, experimentation, personalization, or customer data platform concepts and tools, such as:
  • Adobe Analytics
  • GA4
  • Adobe Customer Journey Analytics
  • Power BI
  • Tableau
  • Google Data Studio
  • Adobe Data Collection
  • Google Tag Manager
  • Adobe Target
  • Optimizely
  • Adobe Real-Time CDP
  • Tealium
• Strong client-facing, presentation, facilitation, requirements-gathering, and stakeholder-management skills.
• Ability to translate complex business, analytical, and technical concepts into clear recommendations and practical next steps.
• Critical thinker with intellectual curiosity, creativity, attention to detail, and willingness to challenge assumptions.
• Ability to quickly learn unfamiliar tools, industries, concepts, and client environments.
• Adaptability in changing environments, shifting priorities, emerging technologies, and situations where information may be incomplete.
• Strong written and verbal communication skills, with a clear focus on business outcomes.
• Advanced / Fluent English is required.

Requirements

• Hands-on experience with Adobe Analytics, GA4, Adobe Customer Journey Analytics, Adobe Analytics Workspace, Power BI, Tableau, Google Data Studio, or similar platforms.
• Experience supporting digital transformation, customer journey optimization, marketing effectiveness, measurement, experimentation, personalization, or analytics adoption initiatives.
• Consulting experience in an agency, professional services, or client-facing environment.
• Experience presenting analytical findings and strategic recommendations to clients or executive leadership.
• Familiarity with consent management platforms such as OneTrust, Cookiebot, TrustArc, or Usercentrics.

Company Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.