[Hiring] Development Strategy and Operations Consultant @City Year

Role Description

Reporting to the VP, Development Operations, the Development Operations Analyst - Contractor is an integral member of the City Year fundraising and engagement process. This is a contract role.

• Responsible for Salesforce data integrity.
• Building reports and dashboards in Salesforce.
• Building reports and analysis in Excel.
• Supporting productivity and success of engagement and fundraising efforts.

Qualifications

• 3+ years of experience in Salesforce and Excel.
• Authorized documentation to work in the United States of America.

Requirements

• Maintaining System & Data Integrity:
• Serves as a Salesforce subject matter expert.
• Assists with adding new records and managing manual merging process of duplicate records.
• Protect constituent confidentiality and follow departmental information policies.
• Analysis and Presentation of Data:
• Assists with weekly and quarterly reporting as needed.
• Assists with the annual buildout and quarterly updates of Salesforce reports and dashboards as needed.
• Prepare concise Salesforce reports and maintain as necessary with new data.
• Perform other duties as assigned.
• Collaboration:
• Participating in staff meetings and contribute to team success.

Preferred Qualifications

• City Year/AmeriCorps experience is a plus.
• Previous fundraising background.
• Skilled in coaching/training and onboarding others.

Competencies

• Collaboration: Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal.
• Teamwork: Actively contributes to shared projects with the understanding that team success is personal success.
• Decision-Making: Uses appropriate context and data to make sensible and timely decisions; displays sound judgment when faced with opportunities/challenges.
• Flexibility: Changes course quickly and thoughtfully when faced with new or unanticipated circumstances.
• Problem-Solving: Identifies opportunities to make improvements; gathers information; connects related and unrelated concepts; integrates findings into actionable solutions.

Technical & Functional Skills

• Minimum 3-5 years’ experience in Salesforce, project management, fundraising administration.

Physical Requirements

• Ability to sit for extended periods and occasionally stand or walk.
• Manual dexterity for typing, writing, and handling office equipment.
• Visual acuity to read screens and printed materials.
• Hearing ability to participate in conversations and respond to phone calls.
• Ability to communicate clearly in person, by phone, and in writing.

Working Conditions

• Operates in a home office environment using standard office equipment.
• Typical schedule: Monday–Friday, 9:00 a.m.–5:00 p.m., or as agreed upon per the written statement of work.
• Must have reliable internet access for remote work.

Benefits

• This role will not be eligible for City Year's benefit packages.
• Contingent upon completion of all satisfactory background checks, verification of your eligibility to work in the United States, and any other documentation that may be required.
• Employment at City Year is at-will.
• City Year does not sponsor work authorization visas.