[Hiring] Data Scientist @Airbnb

Role Description

As a Data Scientist working on Algorithms in Community Support (CS), you will have the opportunity to collaborate with a strong team of engineers, product managers, designers, and operation agents to enable personalized, fair, and exceptional experiences for guests and hosts using advanced LLM/ML modeling.

We're looking for a talented Data Scientist with LLM/ML expertise to join the Community Support Data Science team. In this role, you'll partner closely with the tech lead to tackle significant components of high-impact projects, shaping and influencing our AI-powered products and operational optimization strategies.

You’ll work on high-impact projects like:

• Implement advanced techniques to automate the LLM evaluation process with high efficiency and quality.
• Scale the high-quality synthetic datasets curation across various CS domains for training and evaluating LLM.
• Build LLM/ML models to understand customer issues based on diverse datasets and identify failure modes and opportunities for improvement.
• Build personalization models to offer differentiated experiences and maximize business impact.

A typical day includes:

• Discover Opportunities: Identify high-impact business opportunities through data exploration and model prototyping, translating business problems into scientific formulations.
• Uncover Insights: Analyze structured and unstructured data to uncover meaningful insights and craft actionable proposals that help shape strategy.
• Build and Ship: Build and deploy production LLM/ML models that directly contribute to the launch of data-driven products, leveraging AI tools to enhance efficiency and impact.
• Collaborate Cross-Functionally: Build strong relationships with cross-functional partners across Product, Design, Engineering, Operations, and Analytics to drive collaboration and innovation.
• Influence Decisions: Communicate learnings to leaders and stakeholders in a clear, compelling manner that drives informed, data-driven decision-making.
• Empowerment: Think strategically about how to scale and evolve data science capabilities within your domain, contributing to the long-term vision for how science drives platform outcomes.

Qualifications

• 2+ years of relevant industry experience (e.g. data/ML scientist, tech lead, junior faculty) and a Master’s degree or PhD in relevant fields.
• State-of-the-art knowledge of AI/ML models.
• Strong fluency in Python/R and SQL; observation causal inference skill is a plus.
• Proven ability to communicate clearly and effectively to audiences of varying technical levels.
• Ability to translate complex findings and results into compelling narratives that drive impact.
• Excellent project management, communication, and collaboration skills.
• A product-oriented mindset, with the ability to apply conceptual and innovative thinking to develop and implement solutions that consider the user experience.

Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. You must live in a state where Airbnb, Inc. has a registered entity.

Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allowing us to attract creatively-led people and develop the best products, services, and solutions. All qualified individuals are encouraged to apply.

We strive to provide a disability-inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at [email protected].

Equal Employment Opportunity

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.

How We'll Take Care of You

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range: $151,000 — $175,000 USD

Reasonable Accommodations

We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams

Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. Our open roles are posted on Airbnb’s Career Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.