[Hiring] Data Integrity Specialist @Saint Luke's Health System

Role Description

We are seeking a Data Integrity Specialist to join our team!

You must have a working knowledge of HIM to be considered for this role. To meet this expectation, you should have prior work experience in HIM or a HIM degree.

The main objective of this position is to maintain an accurate and concise Master Patient Index as well as coordinate chart correction within our electronic medical record. This position will:

• Analyze and resolve chart correction tickets submitted via the electronic medical record and/or the IT ticket system for both hospital and ambulatory cases.
• Work with various groups that manage different software applications to test and troubleshoot processes to achieve desired outcomes across multiple applications.
• Ensure the integrity of patient demographic and clinical data through the remediation of multiple databases.

Additional Job Description:

• Analyze chart correction cases submitted in EMR and Service Now ticket system.
• Work with end users to facilitate chart corrections as needed to ensure accurate documentation in the medical record.
• Analyze and facilitate chart correction for both hospital charts and ambulatory clinic charts.
• Analyze potential duplicate medical record numbers and merge accounts if true duplicates.
• Merge potential duplicate MRNs from third party applications.
• Verify provider information submitted in various EMR work queues and tickets and send validated information to IT Security team to build record in database.
• Review pended transcribed reports submitted by third party transcription service to problem solve issues and complete reports so they interface to EMR.
• Analyze and resolve issues in multiple inbasket folders and work queues related to data integrity.
• Manage failed fax sends in Right Fax application and update provider information as necessary to send faxes correctly to recipient.
• Manage conflict with peers and team members.
• Work in a matrix managed environment receiving direction from multiple managers.
• Exhibit flexibility, respect, and understanding in providing assistance to others.
• Identify root causes for MPI related and chart correction problems and processes.
• Understand integration of MPI related applications running inside the organization.
• Understand chart correction processes within EPIC.
• Process multiple tasks simultaneously in an ever-changing environment.
• Demonstrate proficiency in problem identification, analysis, and resolution skills.
• Identify dependencies with other applications and technologies.
• Ensure confidentiality in handling of all information, verbal and written.
• Prioritize issues and requests.
• Perform follow-up to ensure chart correction is performed and completed accurately.

Qualifications

• Less than 1 year of applicable experience.
• Associate Degree.

Requirements

• Full Time.
• Day (United States of America).