[Hiring] Data Integration Support Specialist @Virtual Benefits Administrator

Role Description

As a Data Integration Support Specialist, you'll play a critical role in ensuring healthcare and benefits administration data moves accurately, securely, and efficiently between VBA, our clients, and their vendors. This is a hands-on technical role where you'll take ownership of investigating, troubleshooting, and resolving data integration issues.

• Identify the root cause of a failed file transfer.
• Ensure automated processes run as expected.
• Contribute to the reliability of our platform and the experience we deliver to our clients.
• Enjoy digging into technical challenges and solving problems independently.

Qualifications

• Hands-on experience with SQL Server Management Studio (SSMS), including writing and executing SQL queries, reviewing data, and troubleshooting issues.
• Working knowledge of SQL Server Integration Services (SSIS), EDI processes, and automated file processing workflows.
• Experience independently investigating and resolving data integration, file processing, or data transfer issues.
• Strong analytical and troubleshooting skills, with the ability to identify root causes and implement effective solutions.
• Ability to manage multiple priorities, exercise sound judgment, and follow technical issues through resolution.
• Strong attention to detail and a commitment to data accuracy, quality, and reliability.
• Effective written and verbal communication skills, including the ability to explain technical issues and collaborate with cross-functional teams.
• A proactive, solutions-oriented approach with the ability to work independently and contribute within a collaborative team.
• High school diploma or equivalent.

Requirements

• Experience supporting EDI integrations within healthcare, health insurance, benefits administration, or a related industry.
• Familiarity with HIPAA EDI transaction formats, particularly 834 enrollment and 837 claims files.
• Experience with automation tools such as Automate.
• Experience troubleshooting SFTP connections, scheduled integration jobs, and automated file workflows.
• Experience identifying recurring integration issues and contributing to process improvements or automation enhancements.

Benefits

• Remote/Hybrid Schedules (depending on job role).
• 12 Paid Holidays.
• Responsible Time Off.
• Volunteerism Day.
• Paid Parental Leave: 2 Weeks Bonding Leave, 10 Weeks Supplemental Medical Leave (for Birthing Parents Only).
• Life insurance - $500,000 guaranteed issue.
• Short- and long-term disability insurance.
• Employer match on employee 401(k) contributions.
• Broadband Reimbursement up to $120.
• Health (2-Medical Plan Options), Dental, and Vision Insurance.

Company Description

At VBA, our mission is simple but powerful: we make the healthcare experience better for everyone. We help clients simplify complex operations through fully integrated solutions spanning claims and benefits administration, revenue cycle management, provider and network management, care coordination, and automation tools.

• Our technology drives efficiency, accuracy, and better outcomes for millions of people who rely on their health benefits every day.
• We blend innovation with flexibility, empowering employees to do meaningful work, stay connected across 25+ states, and thrive in an environment where purpose, collaboration, and growth fuel everything we do.