[Hiring] Data Analyst @Talkspace

Role Description

We are looking for an experienced Data Analyst to join our Data Science team. The Data Analyst is a key contributor to the product development of Sentia’s agentic behavioral health platform, utilizing a strong data-driven approach. This role involves seamlessly collaborating with various technical and non-technical stakeholders to translate data insights into actionable strategies and communicating the underlying data narrative to non-technical audiences. This analyst will be crucial in the initial setup and architecture of the data warehouse, establishing the foundation for all data operations.

What You’ll Do

• Data Visualization and Reporting:
  • Develop and refine data visualizations that clearly communicate outcomes, network performance, and user engagement trends to stakeholders.
  • Create automated quality reports and network performance dashboards using Looker and other tools.
  • Deeply understand and analyze user pathways, business outcomes, and the dynamics of our provider/partner network.
• Quantitative Analysis:
  • Conduct thorough quantitative analyses to support business strategies.
  • Utilize your expertise in SQL and Python to manage business and provider data effectively.
• Strategic Insights:
  • Collaborate with business, finance, marketing and cross-functional teams to provide data-driven insights supporting product development and provider network operations.
  • Navigate the intricacies of a multi-sided marketplace, understanding different stakeholder needs and market drivers.
• Communication and Collaboration:
  • Engage with both technical and non-technical stakeholders to transform complex data insights into understandable and actionable strategies for enhancing customer service and provider engagement.
  • Work closely with a seasoned Data Science team to leverage advanced analytics in shaping business and network intelligence strategies.
  • Create and present easily digestible and actionable recommendations to senior leadership, influencing key decision-making processes.
• Data Modeling and Pipeline Management Design:
  • Build, and maintain robust, documented, and scalable data models (e.g., using dbt) within the data warehouse to support downstream reporting and analytical needs.
  • Collaborate with engineering teams to optimize data ingestion processes (ETL/ELT) and ensure the timely availability of high-quality data.
  • Analyze agentic platform performance metrics including model accuracy, latency, conversation depth, and user adherence to behavioral protocols.

Qualifications

• 3-5 years of experience in an analytical role, experience with healthcare data (patient outcomes, capacity planning, etc.) a plus.
• BA/BS in a quantitative field like statistics, applied mathematics, economics, computer science, or equivalent experience.
• Proficiency in SQL, Python, and Excel / Google Sheets.
• Comfortable with statistics and data manipulation.
• Advanced skills in data visualization tools like Looker or Tableau are essential.
• Experience with product analytics tools like Mixpanel.
• Experience with leveraging GenAI tools is a plus.

Benefits

• Comprehensive Medical, Dental and Vision plans coverage
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!