[Hiring] Data Analyst @Clover Health

Role Description

You will serve as the Subject Matter Expert (SME) for clinical data completeness and effectiveness at Counterpart Health. Sitting within the Data Products pillar, this role owns the end-to-end understanding of our clinical data lifecycle:

• Where data comes from
• Where it breaks down
• How each vendor or integration pathway performs across our customer markets

Your analysis will directly shape vendor strategy, facility targeting, and data pipeline investments, ensuring that the clinical evidence our care teams depend on is consistently available and trustworthy.

As a Data Analyst, you will:

• Proactively identify and monitor which healthcare facilities consistently generate high-quality, usable clinical documents (e.g., EHRs, discharge summaries, procedure notes) to precisely locate and quantify data gaps.
• Conduct deep-dive analyses by mapping and correlating facility-specific data across disparate sources like structured claims, clinical care summaries (CCDAs), and ADT messages to uncover systematic patterns of missingness, latency, or incongruence in clinical records.
• Establish and maintain clear, transparent reporting on ADT coverage across key geographic, organizational, and technological dimensions (e.g., by county, facility, and underlying EMR system).
• Based on rigorous analysis of data flow and quality, recommend and guide the implementation of optimal technical configurations for existing data vendors (e.g., Bamboo Health, PCC, Experian, HSX).
• Conduct comprehensive evaluations and proof-of-concepts for potential new data integration technologies (e.g., Kno2 vs. Particle Health) to assess viability, quality improvements, and strategic fit.
• Systematically determine the existence and completeness of documentation associated with specific patient visits or encounters.
• Develop a data-driven framework for prioritizing facility targets for direct data acquisition, assessing impact, cost-effectiveness, and technical feasibility.
• Inform and guide vendor strategy around national initiatives such as TEFCA and QHIN adoption, ensuring Counterpart Health is positioned for compliant, high-quality data exchange.
• Partner cross-functionally with Product Managers to define data requirements, Engineers to implement reliable pipelines, and Clinical teams to validate data quality and clinical utility.
• Act as a critical liaison to identify and remove operational and technical bottlenecks, ensuring a predictable, scalable, and reliable clinical data flow across all customer markets.

Qualifications

• 5+ years of hands-on data analytics experience, with direct exposure to healthcare data interoperability.
• Strong hands-on experience with healthcare data standards: HL7, CCDA, and ADT messages.
• Proficiency in SQL and comfort working with large, complex datasets (claims, clinical logs, interoperability data).
• Background in analyzing interoperability networks (e.g., Carequality, CommonWell, eHealthExchange) or HIE integrations.
• Skilled at data visualization and able to present complex findings to both technical and non-technical stakeholders.
• Strong investigative mindset, i.e., you enjoy digging into the “why” behind missing data and diverging metrics.
• Self-directed and able to manage multiple analytical projects (vendor comparisons, visit-level reconciliation) without constant supervision.

Requirements

• Experience with TEFCA/QHIN frameworks and evolving national interoperability standards.
• Familiarity with vendor-specific data exchange platforms (e.g., Bamboo Health, HSX, Particle Health, Kno2).
• Background in value-based care, population health, or clinical data operations.
• Experience with claims-clinical data reconciliation (e.g., matching EOBs to clinical encounter records).
• Comfort working with Python or similar tools for data manipulation and automation.

Benefits

• Financial Well-Being: Competitive base salary and equity opportunities, performance-based bonus program, 401k matching, and regular compensation reviews.
• Physical Well-Being: Comprehensive medical, dental, and vision coverage.
• Mental Well-Being: Initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy.
• Professional Development: Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
• Additional Perks: Employee Stock Purchase Plan (ESPP), reimbursement for office setup expenses, monthly cell phone & internet stipend, remote-first culture, paid parental leave for all new parents.

Company Description

In 2018, Clover Health set out to build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives.