[Hiring] Constituent Records Management Manager @InterVarsity Christian Fellowship

Role Description

To advance the purpose of InterVarsity, this position will preserve the health and integrity of all constituent records within our Salesforce CRM. This role owns the full data quality lifecycle — from identifying and resolving duplicate records, to enriching constituent profiles through data appends to maintaining ongoing data governance standards across the organization. This role will also manage a team of professionals focused on the management of data hygiene related to constituent records.

This is a detail-oriented, high-impact role that sits at the intersection of data management and relationship stewardship. The right candidate will bring a methodical mindset, strong Salesforce experience, leadership discernment, and a genuine understanding of why clean data matters in a nonprofit fundraising environment.

Qualifications

• Annually affirm InterVarsity’s Statement of Faith
• 2+ years of experience in CRM data management, database administration, or a closely related role
• Hands-on experience working within Salesforce, preferably Salesforce NPSP or Nonprofit Cloud
• A working knowledge of current Microsoft Software applications (Outlook, Word, Excel, Access and PowerPoint) and Google Sheets is preferred
• Leadership experience
• Experience with data append vendors and NCOA processing
• Strong attention to detail with the ability to manage high volumes of records without sacrificing accuracy
• Ability to work independently, manage competing priorities, and meet deadlines
• Effective oral and written communication skills
• Experience maintaining confidential records
• Demonstrated ability and commitment to work in a diverse team environment

Requirements

• Experience in a nonprofit organization, particularly in a development or fundraising operations context
• Familiarity with Salesforce Data Loader, Apsona, DemandTools, or similar data management tools
• Understanding of data privacy regulations and best practices (e.g., CAN-SPAM, GDPR basics)
• Salesforce Administrator certification (ADM 201) or willingness to pursue certification
• Experience with data quality scorecards or governance documentation

Benefits

• 403(b) Retirement Savings Plan
• 403(b) matching contributions
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible work schedule
• Flexible spending accounts
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance