[Hiring] Claims Analytics Manager @Navtech, Inc.

Role Description

I have an opportunity for "Claims Analytics Manager - REMOTE" and I am looking for a candidate who can join immediately. If you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.

As a member of our TPA Operations team, the Manager, TPA Business Analytics will lead a team of Analytics and Metrics Specialists responsible for the data analysis and reporting of PMA Management Corp. The Assistant Manager will have responsibility for setting the strategy for the team, developing new analytic capabilities for the organization, and will partner with members of Operations, Sales, Service, and Claims Leadership to define and advance these objectives.

Responsibilities

• Design, plan, and manage the execution of business metrics and analytics transformation initiatives.
• Drive reporting functionality and business insights from data analysis; provide actionable recommendations based on analysis of the data that will result in operational improvement and efficiency.
• Define and manage project scope, timelines, and deliverables; identify interdependencies across projects and functions.
• Evaluate broker portals and digital sales platforms to improve outcomes related to lead generation and new business development.
• Develop staff to respond to current and anticipated needs of the department; determine career development goals of individuals on the team.
• Provide business and technical expertise for the analytics process, tools, and applications for PMAMC; serve as the champion to advanced analytics and ensure coordination of data and analytics into the decision-making process.
• Partner with other PMA leaders from other functions to contribute to large-scale strategic projects as well as ongoing operational activities from a data perspective.
• Analyze the business KPIs and metrics that help drive effective decision-making of the claims, sales, and service functions.
• Oversee the production and distribution of weekly, monthly, and ad hoc senior management reports and presentations.
• Engage in continuous learning of the TPA business environment to improve organizational outcomes.
• Support the Actuarial department to develop profitability analysis by line of business and for core and enhanced services.
• Ensure the highest level of customer service across the strategic initiative and business insight teams; promote ongoing spirit of collaboration, teamwork, and engagement with all areas.
• Identify and recommend opportunities to increase effectiveness and efficiency with a focus on driving the standardization, optimization, and automation of analytics strategy.
• Oversee the design, implementation, and best practices of SharePoint sites and applications.
• Promote effective communication among and between work groups and between management and employees.
• Demonstrate commitment to the Company's Code of Business Conduct and Ethics; apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work.

Qualifications

• BS in Mathematics, Economics, Business, Computer Science, Information Management, or Statistics or equivalent professional experience, typically defined as 5+ years, in the insurance industry is required.
• MBA or other advanced degree is preferred.
• Experience with analytics in the commercial casualty insurance industry required.
• Experience with analytics in the workers compensation insurance industry strongly preferred.
• Background in TPA, Insurance, and Claims is strongly preferred.
• Experience with data modeling strongly preferred.
• Demonstrated experience managing, leading, coaching, and developing a team of analytics professionals is preferred.
• Excellent customer service and collaboration skills gained through previous work experience.
• Advanced knowledge of MS Office Product Suite, i.e., Word, Excel, PowerPoint.
• Excellent Excel and MS Access skills required; knowledge of HTML, SQL, VBA preferred.
• Proficiency with Power BI strongly preferred.
• Knowledge of SharePoint 365/SharePoint Online platform functionality preferred.
• Solid understanding of communication and collaboration technologies.
• Experience with data visualization tools.
• Exceptional project management skills.
• Ability to challenge status quo and work under ambiguous circumstances.
• Ability to work in a matrixed environment and collaborate with others considering the needs of all affected groups.
• Ability to build/leverage relationships across functions and the organization to achieve business results.
• Strong execution ability and sense of urgency.
• Excellent verbal and written communication skills.
• Ability to travel for business purposes; approximately 15%.

Company Description

NAVTECH INC is located at 1600 Golf Road, Suite 1200, Rolling Meadows, IL 60008.

Contact: (224) 348-1340 | Email: [email protected] | Website: www.navtechusa.com

E-Verified Company