[Hiring] Business Process Analyst @General Dynamics Information Technology

Role Description

We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs. You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you’ll support the technologies and services that millions of healthcare professionals depend on every day.

Our work depends on a Business Process Analyst – Intern joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. As a Business Process Analyst – Intern, you will assist with workflow analysis, milestone tracking, reporting, data collection, and change management activities across technical, clinical, and PMO teams.

HOW A BUSINESS PROCESS ANALYST – INTERN WILL MAKE AN IMPACT:

• Assist in analyzing business processes and workflows under the guidance of senior analysts or project leads.
• Support milestone tracking, documentation updates, and workflow monitoring during development and implementation phases.
• Help coordinate communications across technical, clinical, and operational teams to ensure alignment on tasks and updates.
• Contribute to change management tasks, including preparing documentation, updating process materials, and supporting stakeholder notifications.
• Collect and validate business process data to support reporting needs, analysis, and issue-resolution pathways.
• Assist with issue logging, tracking progress, and escalating items appropriately for resolution.
• Participate in maintaining process documentation, workflow diagrams, tracking logs, and communication plans.
• Support the preparation of project reports, presentations, and status updates for leadership and project teams.
• Identify and share observations regarding potential workflow inefficiencies or process gaps for improvement discussions.
• Ensure accuracy and compliance with documentation standards, process guidelines, and audit or quality expectations.
• Collaborate with team members to learn workflow analysis methods, project processes, and operational tools used across the program.

Qualifications

• Currently pursuing or recently completed a bachelor’s degree in business, healthcare, information systems, or a related field.
• Interest in business process analysis, workflow management, project support, or related analytical functions.
• Strong organizational, analytical, and problem-solving skills with excellent attention to detail.
• Ability to learn new systems, tools, methodologies, and documentation standards.
• Effective communication skills and the ability to collaborate across diverse teams.
• Familiarity with basic reporting or documentation tools (e.g., Excel or project tracking systems) is a plus.
• Ability to manage multiple tasks, maintain accuracy, and meet deadlines.
• Oracle Cerner certification (if applicable) may be recognized as equivalent experiential exposure, but is not required for internship applicants.

Benefits

• Full-flex work week to own your priorities at work and at home.
• 401K with company match (for eligible employees).
• Comprehensive health and wellness packages (for eligible employees).
• The internal mobility team is dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays (for eligible employees).