[Hiring] Business Intelligence Analyst @UC Health

Role Description

The purpose of this position is to support organizational needs for business intelligence, data reporting, and related metrics to inform decision-making, planning, and continuous improvement across UC Health. Responsibilities revolve around the collection, manipulation, and dissemination of data to support the needs of decision-makers at all levels of the organization. This position will need to have a clear understanding of the data and work with key stakeholders in order to validate accurate results and reconcile discrepancies when necessary.

Responsibilities

• Analytics Development and Support:
  • Supports information requests from inception to delivery, translating client requirements into appropriate reporting objects that tell a story with data including, but not limited to: analytic scorecards, dashboards, and reports.
  • Provides solutions and alternatives to problems/issues including adhoc reports to support offered solutions.
  • Executes reporting design changes according to established procedures.
  • Provides maintenance support for all queries or reports.
  • Provides timely and accurate support to resolve reporting errors and user-reported problems.
  • Utilizes and adheres to production support standards and promotion process.
  • Acts as a resource / subject matter expert for the UC Health Departments.
  • Responsible for monitoring data quality of related reporting datasets.
  • Works with data requestor or stakeholder to validate the results.
  • Determines and manages workload priorities.
• Coordination:
  • Assesses and escalates user requests and issues.
  • Works with programming teams on application development.
• Testing and Documentation:
  • Provides documented solution to problems/issues.
  • Performs complete testing of reports and validates application requirements are met.
• Project Support:
  • Provides task level detail for project plans, including suggested schedules.
  • Provides accurate and timely individual status reports.
  • Documents and ensures timely resolution of project issues.
  • Coordinates effectively with team members.
  • Supports the institution’s internal and external, strategic and operational reporting needs.
  • Informs management of all issues that are impacting or will impact assignment.
  • Assists with regulatory requirements.
  • Assists with external surveys.
• Customer Relationship:
  • Builds consultative relationships, establishing value for the department as a key partner for producing high-quality, actionable information that meets the needs of decision-makers at all levels of the organization.
  • Conveys technical messages in layman terms so that the receiver can understand, regardless of their technical aptitude.
  • Provides consults to end users.
• Other duties assigned by Manager:
  • Provides occasional backup for other duties as needed.

Qualifications

• Minimum Required:
  • Bachelors Degree - Business Intelligence/Analytics related field.
  • (4 years equivalent experience can substitute for a BA/BS degree)
  • 1 - 2 Years equivalent experience.
• Preferred:
  • Masters Degree.
  • Epic Data (Caboodle / Clarity) certified within six months.

Benefits

• Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
• At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
• As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world.
• Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
• UC Health is an EEO employer.