[Hiring] Business Data Analyst @Quantrics Enterprises Inc.

Role Description

• Data Extraction, Preparation and Transformation:
  • Writing SQL queries to extract data from various sources.
  • Cleaning, transforming, and validating raw data to ensure accuracy, completeness, and consistency for analysis; creating reports and driving resolutions for data quality issues.
  • Performing data wrangling to structure datasets for specific analytical tasks.
  • Developing data transformation processes based on business rules.
• Data Analytics and Business Analytics:
  • Analyzing customer profile data, researching business processes, and identifying how process and segmentation rules drive customer classifications.
  • Identifying anomalies in customer classifications, inconsistencies in business processes and data; performing deep dives to uncover the root causes.
  • Creating recommendations to address customer profile anomalies and process/data inconsistencies.
• Reporting and Visualization:
  • Communicating findings, trends, and recommendations to stakeholders through clear presentations and written reports.
  • Ad-hoc analysis to answer specific business questions from various stakeholders.
• Collaboration and Stakeholder Management:
  • Working closely with business teams to understand their data needs and translate them into analytical requirements.
  • Presenting findings and insights to management and cross-functional teams to support data-driven decision-making.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• At least 1-2 years of experience in Excel or foundation in pivot tables, advanced formulas, charts.
• At least 1-2 years of experience or strong foundation in SQL for macro programming.
• At least 1-2 years of experience or strong foundation in Business Analytics, data analytics, financial modeling, business casing, performance reporting.
• Solid knowledge in data structure; strong data reconciliation skills; strong data QA skills.
• Knowledgeable in PowerPoint.
• Effective verbal and written communication skills, with the ability to collaborate across cross-functional teams.
• Demonstrates strong learning agility with the ability to quickly understand new tools, processes, and business concepts.

Requirements

• Telecom experience will be a bonus if also experienced in other industries.
• Salesforce knowledge.
• Customer analytics experience.

Qualifications

• Work Setup: Work From Home
• Schedule: 9:00 AM – 6:00 PM EST / 9:00 PM – 6:00 AM Philippine Time during onboarding/training.
• Once the resource is fully dependent, he/she will move to Golden Hours which is (4:00 AM – 1:00 PM EST / 4:00 PM – 1 AM Philippine Time).