[Hiring] Business Analyst + Testing - Empower LOS Implementation @Iconma Portal

Role Description

The Business Analyst (BA) serves as the primary link between business stakeholders and the technical implementation team for the Empower Loan Origination System (LOS) project. The role focuses on defining, documenting, and managing requirements and optimizing lending workflows.

• Requirements Management
  • Elicit and Validate Requirements: Gather, analyze, and validate functional and non-functional requirements from business stakeholders (lending, operations, compliance).
  • Document Creation: Author formal documentation, including Business Requirements Documents (BRD) and Functional Requirements Documents (FRD).
  • Compliance: Ensure all documented requirements meet relevant regulatory standards (e.g., TRID, HMDA).
• Workflow Analysis and Design
  • Process Mapping: Analyze current state ('As-Is') lending processes and define optimized future state ('To-Be') workflows within Empower LOS.
  • Workflow Documentation: Document detailed process flows and system logic for handoffs between departments and external vendors.
  • Gap Analysis: Identify differences between existing capabilities and future needs, advising on necessary Empower configuration.

Qualifications

• Mandatory experience in Financial Services/Lending domain with deep knowledge of the loan origination lifecycle.
• Experience with an LOS platform (Empower preferred).
• Expertise in BRD/FRD writing and process mapping tools (e.g., Visio) along with Testing experience.
• Years of Experience: 14.00 Years of Experience.

Benefits

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities