[Hiring] Business Analyst – Quality Management, Intermediate @Wichita Tribal Enterprise

Role Description

This position is being recruited in support of a current proposal opportunity and is contingent upon Quivera Enterprises being awarded the contract. Wichita Tribal Enterprises (WTE), a Quivera Enterprises subsidiary, is seeking an experienced Business Analyst – Quality Management, Intermediate to support Indian Affairs (IA) and Office of Information Technology (OIT) programs, projects, and operational initiatives.

The Business Analyst provides business analysis expertise and works closely with Government stakeholders, project managers, technical teams, security personnel, vendors, and other contractors to:

• Understand business needs
• Analyze current and target processes
• Define and manage requirements
• Develop actionable business and technical artifacts
• Support testing and implementation
• Identify opportunities for process improvement and modernization

In addition to core business analysis responsibilities, this position provides functional expertise in Quality Management, including:

• Quality assurance
• Testing
• User Acceptance Testing (UAT)
• Defect and issue management
• Configuration and change management processes
• Continuous process improvement

The position helps maintain effective operational controls, accurate records, compliant processes, and consistent quality standards while supporting technology modernization and service delivery improvements.

Qualifications

• Minimum of five (5) years of experience providing business analysis services to management and technical personnel supporting federal IT investments.
• Demonstrated experience analyzing and resolving complex IT project or program management issues in accordance with applicable federal laws, regulations, policies, and procedures.
• Demonstrated experience translating business and system requirements into acceptance criteria, test scenarios, test cases, test scripts, and datasets.
• Experience supporting system testing and User Acceptance Testing (UAT), documenting defects and issues, tracking test outcomes, and supporting quality assurance and test-management processes.
• Knowledge of Project Management Office (PMO) operations, capital planning, strategic planning, and IT investment management.
• Knowledge of business process improvement and business process reengineering methodologies as applied to modernization initiatives.
• Practical experience with configuration management, Information Technology Infrastructure Library (ITIL) practices, change management, IT Asset Management, and IT service-request fulfillment.
• Experience with activity and data modeling, modern business methods, best-practice analysis, and performance measurement.
• Knowledge of the Federal Information Technology Acquisition Reform Act (FITARA), System Development Life Cycle (SDLC), Federal Enterprise Architecture (FEA), Capital Planning and Investment Control (CPIC), and Federal Information Security Modernization Act (FISMA).
• Experience applying human-centered design methods, including journey mapping, affinity mapping, and storyboarding.
• Strong written and verbal communication, facilitation, interviewing, training, collaboration, and leadership skills.
• Proven ability to manage multiple priorities and meet project schedule, quality, and performance requirements.
• Demonstrated ability to work effectively with Government stakeholders, technical teams, security personnel, vendors, and other contractors.
• U.S. Citizenship Required.
• Must have the ability to obtain and maintain the Government security clearance and/or suitability determination required for the position.
• Must meet all applicable federal contract requirements.

Requirements

• Provide specialized business analysis support for quality assurance, testing, configuration, change, and related quality-management processes.
• Translate approved business and system requirements into measurable acceptance criteria, test scenarios, test cases, test scripts, and datasets.
• Support system, functional, regression, integration, and User Acceptance Testing (UAT) activities as applicable.
• Document and track defects, issues, test results, corrective actions, and testing outcomes through resolution.
• Analyze testing results and quality metrics to identify trends, recurring issues, process gaps, and opportunities for improvement.
• Develop and maintain quality-management requirements, processes, procedures, workflows, reports, dashboards, and supporting documentation.
• Support quality assurance and test-management processes throughout applicable phases of the System Development Life Cycle (SDLC).
• Analyze and document current-state and target-state Configuration and Change Management (CCM) processes.
• Support maintenance of the OIT Configuration Management Plan and associated processes and procedures.
• Support configuration identification and configuration status-accounting activities.
• Analyze change and release management workflows and identify opportunities for process improvement.
• Maintain and validate configuration information and supporting artifacts.
• Facilitate Configuration Control Board (CCB) activities and document decisions, action items, approvals, and associated follow-up activities.
• Support configuration audits, findings, corrective actions, and responses.
• Develop process models, workflows, requirements, procedures, dashboards, and other artifacts supporting configuration and change management.
• Identify opportunities to strengthen quality controls, improve testing effectiveness, increase process consistency, and enhance service delivery.

Company Description

Quivera Enterprises LLC and its subsidiaries are 100% tribally owned and SBA-certified Small Disadvantaged Businesses. We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.

As a tribally owned organization, Quivera Enterprises and its subsidiaries may apply Indian Preference in accordance with applicable tribal, federal, and contractual requirements where authorized by law.

Dream. Grow. Thrive.