Business Analyst, Operations & Transformation @Keystone Agency Partners LLC
Data and Analytics
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 2wks ago

[Hiring] Business Analyst, Operations & Transformation @Keystone Agency Partners LLC

2wks ago - Keystone Agency Partners LLC is hiring a remote Business Analyst, Operations & Transformation. ๐Ÿ’ธ Salary: unspecified ๐Ÿ“Location: USA

Role Description

The Business Analyst, Operations & Transformation, plays a critical role in supporting Keystoneโ€™s enterprise transformation initiatives. This position serves as the analytical bridge between business stakeholders and operational solutions, ensuring transformation decisions are driven by clear requirements, measurable outcomes, and rigorous analysis.

  • Facilitating requirements gathering, stakeholder engagement, KPI development and performance measurement.
  • Participation in Business Process Reviews (BPRs) and Applied Epic conversion support.
  • Partnering with executive leadership, agency stakeholders, and cross-functional teams to define success metrics.
  • Gathering and documenting business requirements, supporting process improvement initiatives, and contributing to agency integration and system transformation efforts.

Qualifications

  • Bachelorโ€™s degree in Business Administration, Information Systems, Industrial Engineering, or a related field.
  • Minimum of 3 years of Business Analyst experience supporting operational, transformation, consulting, or process improvement initiatives.
  • Insurance industry experience is required, including:
    • Experience working within an insurance agency serving or selling insurance; or
    • Experience supporting insurance operations, agency transformation, or comparable insurance-focused initiatives.
  • Working knowledge of the insurance policy lifecycle and agency operations.
  • Strong requirements gathering, documentation, and business process analysis skills.
  • Demonstrated experience conducting gap analyses and identifying process improvement opportunities.
  • Experience creating process maps, workflow documentation, and operational assessments.
  • Experience facilitating stakeholder meetings, workshops, and requirements sessions.
  • Excellent verbal and written communication skills with the ability to engage stakeholders.
  • Advanced Microsoft Excel skills for reporting, analysis, and modeling.
  • Working knowledge of Power BI, SQL, ETL processes, and data validation techniques.
  • Exposure to automation, AI-enabled business solutions, and digital transformation initiatives.
  • Experience supporting Applied Epic migrations and/or AMS conversions preferred.
  • Familiarity with agency management systems, preferably Applied Epic.
  • Willingness to travel up to 10%.
  • Ability to pass a criminal background check, as permitted by law.

Requirements

  • Preference given to candidates in Eastern or Central U.S. time zones.

Benefits

  • Competitive Salary
  • Health Insurance Plans (PPO, HSA, Copay Options)
  • Dental Insurance
  • Vision Insurance
  • Company Paid Disability Insurance
  • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
  • 401(k) with Safe Harbor Match
  • Paid Time Off
  • Paid Holidays
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Business Analyst, Operations & Transformation @Keystone Agency Partners LLC
Data and Analytics
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 2wks ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Sent Follow-Up โœ“
Interview Scheduled โœ“
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