[Hiring] Business Analyst/ Junior Functional Consultant Intern @SAPDS Technologies

Role Description

Dealersoft™ is seeking a Junior Business Analyst / Functional Consultant Trainee. This is an exciting entry-level position with tremendous growth opportunities for the right candidate. The ideal candidate does not need experience with SAP Business One, but does need a Bachelor’s or Master's degree in Engineering, Business, Computer Applications, or a related field, as well as demonstrate that they meet the skills and qualifications below.

• Requirement gathering: seek out client input in a structured manner to better understand needs and develop ideas for how to meet those needs.
• Data cleaning: extract data from previous ERP, clean the data, and spot-check for accuracy.
• System configuration: understand the configuration aspects of the various SAP modules and setup the modules and configure related settings.
• Customer support: provide customer support primarily via Support Portal but also via live training as needed. Internal support: assist Functional Consultants and Project Managers as needed.
• Product improvement: interact with Account Managers and Product Managers regarding product features and functionality.
• QA: review and approve test cases prepared by the QA organization.

Qualifications

• Bachelor’s or master’s degree in engineering, Business, Computer Applications, or a related field.
• Knowledge of what an ERP is.
• Knowledge of Excel.
• Strong written, oral communication and project management skills.
• Strong time-management and ability to meet deadlines.
• Attention to detail.
• Desire to learn new skills for career advancement.
• Proficient English is a must as you will be emailing and speaking with native English clients.

Career Growth Path

• Functional Consultant Trainee (Year 1):
  • Month 0 to 3: complete Dealersoft’s internal certification courses to demonstrate that you understand our software and industry.
  • Month 3 to 12: assist our Senior Functional Consultants with all aspects of software implementation, maintenance, and customer support.
• Junior Functional Consultant (Year 2):
  • In year 2, you will be given tasks to complete implementation and support tasks with much less supervision from Year 1.
• Senior Functional Consultant (Year 3):
  • You will be able to complete tasks with almost no supervision and as such will be traveling internationally to help with implementation and customer training.
• Management Consideration (Year 4):
  • Depending on the needs of the organization as well as your demonstrated management capabilities, the next step is to become a manager or Project Lead.

Company Description

Dealersoft™ is a global software solutions company headquartered in the United States and with operations in Australia and India. As an Elite SAP® OEM partner, we service 21 countries spanning the globe, including parts of Europe, Asia, the Middle East, Australia and North and South America. We target agricultural and construction equipment dealers, both of which are eager to purchase our industry-customized ERP because it far exceeds anything in today’s market. The success of our market leading ERP can be traced to both our innovative R&D team (who continuously produce AI-powered solutions which help our customers work faster and smarter) as well as our Functional Consulting team (who create lasting client relationships by helping them learn our powerful and robust system). As we continue to rapidly grow, innovate, and change the equipment industry for the better, we would love to add you to our growing team.