[Hiring] Business Analyst Intern @Presto

Role Description

Presto is partnering with universities across the U.S. to place a select group of students inside restaurants where our AI system is already live. This internship sits at the intersection of technology, business, and operations. You'll play a critical role in helping us understand how our AI performs in real-world environments, analyzing interactions, identifying trends, and uncovering opportunities to improve both customer experience and business outcomes. This role can be performed on-site, remotely, or in a hybrid format, depending on location and business needs.

What You'll Do

• Spend approximately 20-30 hours per week analyzing real customer interactions and operational data.
• Listen to and review drive-thru orders handled by our AI system.
• Analyze interactions between customers, staff, and the AI.
• Identify patterns, trends, and anomalies in ordering behavior.
• Surface moments of friction, confusion, and success.
• Evaluate upsell performance and customer response.
• Document structured insights for product and operations teams.
• Flag urgent issues in real time when needed.
• Conduct in-store observations at restaurant locations depending on business needs and location.

What You'll Gain

• Hands-on opportunity to work on live AI systems at scale.
• Exposure to real-world applications of AI in business operations.
• Understanding how technology companies partner with national brands.
• Experience in data-driven decision making in fast-paced environments.
• Insight into product feedback loops and iteration cycles.
• Connection between customer experience, operations, and revenue.

Qualifications

• Highly analytical with strong attention to detail.
• Curious and proactive problem-solvers.
• Entrepreneurial in mindset; takes initiative and thinks beyond the task.
• Strong communicators who can clearly document insights.
• Comfortable working independently in a fast-paced environment.
• Interested in AI, technology, and business operations.
• All majors are encouraged to apply; mindset and curiosity matter more than specific experience.

Compensation

• Hourly pay in the $15/hour - $18/hour range.
• The range displayed reflects the minimum and maximum target for new hire salaries across U.S. locations.
• Individual pay may vary based on location, skills, experience, and education.
• It is not typical for candidates to be hired at the top of the range.

Details

• Location: US Remote
• Hours: 20-40 hours per week, flexible around class schedules
• Duration: 12–18 weeks (with potential to extend)

How to Apply

Please submit your resume along with a short note explaining your interest in technology, business, and real-world operations.

Equal Opportunity

We value people from all walks of life and are committed to creating an inclusive hiring process and work environment. We especially encourage historically underrepresented candidates to apply. Presto is an equal opportunity employer.