[Hiring] Business Analyst II - BRM Support @TX-HHSC-DSHS-DFPS

Role Description

This position provides intermediate level business analysis support to the Business Relationship Management (BRM) function within HHSC. The Business Analyst II supports BRMs by attending business and IT meetings, synthesizing information from multiple stakeholders, and producing clear, accurate deliverables that support decision making and follow up activities.

The position assists with the documentation of business needs, requirements, and supporting artifacts; provides portfolio and intake support; and performs light analytical and reporting tasks using established tools and methodologies. Work is performed under general supervision and in accordance with defined standards, templates, and processes. The role supports effective communication and coordination between program areas and IT while ensuring that BRMs can remain focused on strategic relationship management and customer engagement.

Essential Job Functions

• Meeting Support & Documentation (30%)
  • Provides meeting support for BRMs by attending business, program, and IT meetings, capturing discussion outcomes, and producing summaries, action items, and follow-up documentation using established formats.
• Requirements & Artifact Maintenance (25%)
  • Assists with documenting business needs, requirements, process flows, and supporting artifacts as directed.
  • Ensures documentation is complete, accurate, and maintained in accordance with defined templates and standards.
• Intake & Status Tracking Support (20%)
  • Supports intake and portfolio tracking activities by organizing documentation, updating status trackers, and maintaining records across multiple initiatives.
  • Escalates missing or unclear information to BRMs for resolution.
• Reporting & Basic Analysis (15%)
  • Performs basic data analysis, trend identification, and reporting using established tools.
  • Supports BRMs by providing analytical inputs to inform discussions and recommendations.
• Coordination & Follow-Up (10%)
  • Coordinates with program staff and IT teams to gather information, confirm updates, and track assigned deliverables.
  • Follows up on action items as directed and ensures information is communicated clearly and accurately.

Qualifications

• Bachelor’s degree from an accredited college or university in business, information systems, public administration, or a related field.
• Two years of experience in business analysis, requirements documentation, or IT support roles.

Requirements

• Knowledge of business analysis principles and documentation techniques.
• Knowledge of IT systems development life cycle concepts.
• Knowledge of portfolio and intake management practices.
• Skill in synthesizing complex discussions into clear written deliverables.
• Skill in basic data analysis and reporting.
• Skill in organizing and managing multiple work items.
• Ability to work under general supervision.
• Ability to collaborate across business and technical teams.
• Ability to apply established standards and methodologies.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• A defined benefit pension plan.
• Generous time off benefits.
• Numerous opportunities for career advancement.