[Hiring] Business Analyst II @Palmetto GBA

Role Description

Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives. Prepares functional, system and program specifications. Provides management support in review of various internal/external reports/data. Provides assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Qualifications

• Bachelor’s degree OR four (4) years of job-related business experience OR Associate’s degree AND two (2) years of job-related work experience.
• Two (2) years of job-related business systems analysis, research and/or customer support experience.
• Working knowledge of business support and systems concepts.
• Ability to communicate effectively with technical and non-technical audiences.
• Good teamwork and interpersonal skills.
• Good analytical and conceptual skills.
• Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents.
• Working knowledge of mainframe electronic data processing system change methodology.
• Knowledge of Microsoft Office applications.

Requirements

• Ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.
• Evaluates activities, performance and systems for standards and workflow simplification.
• Compiles data for analysis and prepares reports and presentations for management.
• Reviews system enhancements/upgrades to determine applicability of customer file modification requirements.
• Facilitates timely and accurate updates to reference files based on customer requests.
• Coordinates testing and debugging of new or modified software.
• Creates test matrices and supporting documentation.
• Develops and executes formal test plans to ensure delivery of quality software applications.
• Monitors software implementations for exceptions and verifies that changes had the desired effect.
• Identifies and documents systems problems and assists in their resolution.
• Researches system problems and identifies potential solutions.
• Communicates with management and departmental personnel to document workflow procedures.
• Prepares written reports and analyses pertaining to testing results and related data.

Benefits

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.