[Hiring] Business Analyst I @Liberty Mutual

Role Description

The Business Operations Analyst partners with the Comparion Exclusive Agency Partnerships (EAP) leadership team and the EAP Director of Operations to improve how work gets done across the channel. This role supports Territory Managers and Agents with recurring tasks and projects, identifies gaps in existing processes to improve the agent experience, and works with stakeholders across Comparion and ADS to implement new solutions.

The analyst uses existing reports to uncover gaps, opportunities, and trends, and recommends solutions that improve new business production and retention with current carriers. The role interfaces with carriers and partners as needed, and seeks guidance from the Director of Operations and more experienced team members to support continued professional growth.

Qualifications

• Demonstrated research, problem-solving, analytical, critical thinking, and relationship management skills
• Strong communication skills
• Business operations knowledge, including an understanding of Comparion’s value chain and awareness of market conditions; knowledge of the EAP distribution model is a plus
• Solid Excel skills and developing knowledge of available data sources, including their strengths and limitations
• Ability to manage multiple projects and recurring tasks while maintaining attention to detail
• Knowledge of database software preferred
• Competencies typically acquired through a Bachelor's degree or equivalent experience in addition to 6-9 months of relevant experience

Requirements

• Travel: 10%

Company Description