[Hiring] Business Analyst (Enterprise Systems | AI-First Delivery) @Dhan AI Inc.

Role Description

We are looking for a Business Analyst who is customer-facing, process-oriented, and curious about how software works. This role is designed for someone who can grow into a forward-deployed, high-ownership role over time.

Responsibilities

• Understand business processes, user workflows, and pain points through direct customer interaction
• Translate real-world needs into clear user stories, functional requirements, and acceptance criteria
• Work closely with architects and developers to shape solution options
• Support user acceptance testing, defect triage, and go-live readiness
• Create clear documentation that engineering teams can execute against
• Use AI tools to accelerate analysis, documentation, and validation

Requirements

• 6+ years of experience as a Business Analyst, Product Analyst, or Functional Analyst
• Prior professional experience required (not a fresh graduate role)
• Strong communication and stakeholder management skills
• Strong process-thinking and problem-solving ability
• Curiosity about software systems and interest in using AI in daily work

Nice to Have

• Exposure to enterprise systems or implementations
• Experience with Microsoft ecosystem or complex B2B systems

Application Instructions

In your application, include one sentence that uses the phrase ‘Forward Deployed Engineer’ and briefly explains why this role interests you.