[Hiring] Business Analyst Corporate Systems @Waystar

Role Description

The Business Analyst in Information Systems & Infrastructure Operations plays a critical role in enabling successful execution of internal business initiatives and PMO-led work. This role partners closely with business stakeholders, project managers, and technical teams to translate complex business needs into clear, actionable requirements that drive predictable delivery.

The Business Analyst operates within the PMO and Operations model, supporting intake, discovery, prioritization, and lifecycle coordination of internal business initiatives, ensuring alignment to business value and organizational priorities. Success in this role requires a proactive, detail-oriented professional who is highly organized, comfortable managing multiple initiatives, and motivated to continuously improve how work gets done.

Qualifications

• 5+ years of experience as a Business Analyst or similar role supporting internal systems or technical teams.
• Proven experience writing clear, detailed, and implementation-ready requirements.
• Strong ability to partner with engineering teams and translate technical concepts for business stakeholders.
• Demonstrated experience supporting projects or initiatives within a PMO or structured delivery model with strong organization and follow-through.
• Exceptional attention to detail and ability to manage multiple priorities simultaneously in a fast-paced, cross-functional environment.
• Strong written and verbal communication skills, including the ability to produce polished, executive-ready documentation.
• Self-starter with a proactive mindset and strong ownership of deliverables to proactively drive work forward.

Requirements

• Experience supporting Corporate Systems, Salesforce, or enterprise platform implementations.
• Familiarity with Agile, Scrum, or hybrid delivery models.
• Experience supporting intake processes, backlog grooming, and prioritization frameworks.
• Exposure to data analysis or reporting tools for validation and insight generation.
• Healthcare or regulated-industry experience is a plus.
• Bachelor’s degree in Business, Information Systems, Computer Science, or equivalent experience.

Benefits

• Competitive total rewards (base salary + bonus, if applicable).
• Customizable benefits package (3 medical plans with Health Saving Account company match).
• Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
• Flexible time off for exempt team members + 13 paid holidays.
• Paid parental leave (including maternity + paternity leave).
• Education assistance opportunities and free LinkedIn Learning access.
• Free mental health and family planning programs, including adoption assistance and fertility support.
• 401(K) program with company match.
• Pet insurance.
• Employee resource groups.