[Hiring] Business Analyst, Business Insight & Optimization @Public Partnerships | PPL

Role Description

Seeking a detail-obsessed business analyst who thrives on turning complex contracts into clear, actionable requirements. The ideal candidate will possess a blend of analytical expertise, domain knowledge (Medicaid), and experience managing requirements in cross-functional government programs.

Key Responsibilities

• Contract Analysis: Review state government RFP documentation to identify deliverables and operational/technical requirements for Medicaid programs.
• Requirements Gathering: Facilitate working sessions with internal stakeholders and technical teams to identify and document business requirements and functional specifications.
• Process Mapping: Analyze current processes and workflows, identify gaps, and recommend process improvements.
• Stakeholder Management: Engage with key stakeholders to ensure alignment of project goals and objectives through requirements.
• Documentation: Create a requirements traceability matrix for each project, along with detailed functional specifications, user stories, and process flows as needed.
• Facilitate Workshops: Lead workshops and meetings as needed to gather input from multiple stakeholders and ensure effective communication.
• Compliance and Standards: Ensure all processes and requirements comply with PPL company policies and PMO standards.
• Project Coordination: Support project timelines and milestones to ensure successful and timely delivery of deliverables.

Qualifications

• Education: Bachelor’s degree in related field. Substantial professional experience may be considered in lieu of a formal degree.
• Experience: 4+ years of experience serving as primary BA on requirements-driven projects. Extensive experience analyzing contracts for business and technical requirements. Prior experience in Medicaid financial management services is a benefit.
• Certification: Certified Business Analyst Professional (CBAP) preferred. May substitute certification for applicable experience.

Requirements

• Technical Skills: Proficiency in documenting requirements, process flows, and use cases using tools such as Visio, Jira, or equivalent. Familiar with MS project and other modern project management tools.
• Detail Oriented: Ability and desire to parse contracts on a regular basis to extract and interpret all requirements.
• Communication: Excellent written and verbal communication skills to interact with cross-functional teams across the company.
• Problem-Solving: Identify gaps or conflicts in customer requirements and tenaciously seek resolution. Strong critical-thinking skills.
• Organization: Ability to create or utilize existing structures for organizing and relating information to project goals and deliverables.
• Adaptable to Delivery Methods: Ability to operate in waterfall, agile, and hybrid environments.

Benefits

• 401k Retirement Plan
• Medical, Dental and Vision insurance on first day of employment
• Generous Paid Time Off
• Continuing Education Assistance Program
• Employee Assistance Program
• Compensation Range: $90,000 - $120,000 annually