[Hiring] Business Analyst @Ogletree Deakins

Role Description

Ogletree Deakin’s Knowledge & Innovation (K&I) department is seeking an experienced Business Analyst to join the K&I Premium Services team with a focus on supporting client programs. The primary responsibility of the K&I Business Analyst is to offer comprehensive program expertise tailored to each assigned client program, focused on client and shareholder satisfaction. This role involves close collaboration with key stakeholders to identify, define and document all business and functional requirements pertinent to new and existing client programs and projects.

The Business Analyst plays a pivotal role in ensuring successful program and project outcomes, leveraging technology and automation to improve efficiencies for legal teams. Serving as a subject matter expert for all assigned K&I initiatives, the Business Analyst works in tandem with colleagues across the firm; and with internal and external stakeholders of varying authority levels, including external vendors, to achieve project objectives successfully.

Qualifications

• Four-year college/university degree or equivalent experience
• 3+ years working in professional services or in a program management role
• Knowledge Management experience preferred, but not required
• Experience with process mapping and workflows

Requirements

• Proficient in Microsoft applications, including Teams. Intermediate to advanced skills in Excel.
• Experience with/knowledge of Smartsheet, iManage, and other systems commonly used in law firms strongly preferred
• Exceptional computer/technical skills with a demonstrated aptitude for learning new technologies quickly
• Proficiency in technology and automation solutions is necessary for implementing technical integrations aligned with program objectives.
• Analytical: Excellent critical thinking, organizational, analytical, problem-solving, and technical skills with the ability to manage/coordinate multiple work streams simultaneously
• Research skills: Gathers data, analyzes information, and recommends solutions skillfully
• Effective Communication: Listens actively and seeks clarification, when needed. Responds to inquiries quickly, with professionalism and tact. Writes clearly and informatively. Edits work for errors.
• Client Service: Elevated level of responsiveness; must be able to respond quickly and effectively to questions and requests from all levels, both internally and externally
• Independent: Ability to work both independently and collaboratively as part of a cross-functional team. Ability to self-start and take the appropriate initiative daily. Self-motivated and able to work with a minimum of supervision.
• Attention to detail: Ability to pay close attention to detail, occasionally for prolonged periods of time and under restrictive deadlines, and complete assignments logically and accurately
• Proactive: Takes independent actions and reasonable risks; Asks for and offers help when needed.
• Dependable: Follows instructions and responds to management direction. Willing to commit to additional hours, when necessary, to reach firm objectives.
• Responsible: Good steward of the firm’s systems, data and information, ability to maintain confidentiality. Embraces diversity and inclusion of thought.

Benefits

• Paid Time Off
• Paid Sick Leave
• 401(k) matching program
• Profit Sharing
• Paid Holidays
• Paid Parental Leave
• Affordable Health and Life Insurance including Dental & Vision coverage
• Health Savings Account / Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
• Tuition Reimbursement
• Employee Assistance Program