[Hiring] Business Analyst @Sand Tech Holdings Limited

Role Description

This role owns the requirements and analytical work across the full delivery lifecycle alongside the technical lead, from requirements discovery and sprint planning through to UAT, documentation governance, and value tracking.

Our Business Analyst operates semi-autonomously alongside the product owner to support the “what” and the “why” of solution’s development for our client. They own client relationships, maintain and improve analytical standards for the squad, manage the full artefact estate, and provide mentorship to our junior Business Analyst team members where possible. They are expected to bring a point of view and resolve scope, stakeholder, and quality challenges without defaulting to escalation.

What you’ll do

• Requirements & Backlog Ownership:
  • Own the BA workstream by driving discovery efforts, framing problems, and managing the product backlog across near, mid, and far horizons.
  • Write, refine, and validate user stories and clear acceptance criteria while championing a culture of Continuous Discovery.
  • Act as a strategic thought partner to the Product Owner, stepping in as the de facto PO to prioritize use cases and guide solution direction when necessary.
• Stakeholder Facilitation & Engagement:
  • Independently design and facilitate requirements workshops, design conferences, and process walkthroughs.
  • Manage complex, multi-level stakeholder relationships across client and delivery organizations (including technical, financial, and executive sponsors).
  • Proactively communicate progress, scope changes, and risks to build client confidence through reliable, outcome-focused engagement.
• Analysis & Documentation:
  • Produce and maintain comprehensive documentation, including BRDs, FSDs, user stories, and BPMN-aligned As-Is/To-Be process models.
  • Collaborate with engineering teams to define data requirements, source systems, and transformation logic.
  • Curate the squad’s knowledge base, playbooks, and reusable artifacts to ensure consistent delivery standards.
• Testing, Quality & Agile Delivery:
  • Lead User Acceptance Testing (UAT) and conduct ad-hoc functional testing to ensure features meet requirements and reduce late-cycle rework.
  • Actively participate in and facilitate core Agile scrum ceremonies (stand-ups, planning, refinement, reviews, retrospectives) while continuously improving the squad's operating cadence.
  • Manage defect resolution, consolidate stakeholder feedback, and secure final client sign-off.
• Value Measurement & Broader Accountability:
  • Collaborate with the Product Owner to track KPIs, measure delivery against business outcomes, and frame sprint reviews around tangible value delivered.
  • Operate with high autonomy to navigate scope challenges, proposing constructive solutions rather than simply escalating problems.
  • Mentor junior BAs and actively contribute to the broader BA practice by improving standards, templates, and ways of working.

Qualifications

• 2+ years of BA experience, with at least 1 year delivering in agile squad environments.
• Business Analysis certifications gained from recognised bodies (IIBA and PMI etc.).
• Proven track record of executing the full requirements lifecycle, from discovery through to UAT, on complex, multi-stakeholder client engagements.
• Ability to translate company goals and objectives into roadmaps for digital transformation.
• Strong written communication and excellent technical writing, presentation and communication skills.
• Good planning and time-management skills.
• Proficiency in Azure Devops or equivalent backlog tooling; Jira, Confluence, Notion, or Miro for documentation and facilitation.
• Experience in data, analytics, or enterprise systems environments (SAP, cloud data platforms, BI / analytics dashboards).
• Collaborative team player approach to tasks.
• Strong problem-solving skills.
• Entrepreneurial and adaptable mindset.
• Pro-active approach to personal and professional development and mentoring of others in best practices.

Nice to have

• Experience and understanding of utilities or related sectors.
• Passion or demonstrable skills in a digital environment e.g. programming, data science.
• Good understanding of the technology marketplace with knowledge of products, platforms and emerging technologies.

How we work

Due to the highly collaborative and internationally distributed nature of our work, successful candidates must be comfortable operating in small teams while contributing to larger, globally coordinated efforts. A strong sense of ownership, self-motivation and discipline in maintaining clear and consistent communication through virtual collaboration tools and video conferencing is essential.