[Hiring] Business Analyst @True North DPO

Role Description

The Business Analyst will play a key role in supporting business operations, technology initiatives, and data-driven decision making across our growing organization. This role involves working closely with leadership, operations, finance, and practice teams to analyze processes, identify opportunities for improvement, and implement technology-enabled solutions.

The ideal candidate brings a strong business foundation combined with a high level of comfort using modern tools, including AI coding agents, to streamline workflows, enhance reporting, and support scalable growth.

Key Responsibilities

• Analyze business processes, workflows, and operational data to identify inefficiencies and opportunities for improvement.
• Develop reports, dashboards, and business insights to support decision-making across leadership and practice teams.
• Gather and document business requirements, translating them into clear, actionable plans and solutions.
• Support implementation of technology solutions, automation tools, and process improvements across departments.
• Leverage AI coding agents and AI-enabled tools to enhance analysis, automate workflows, and improve productivity.
• Prepare clear summaries, recommendations, and project updates for leadership.
• Collaborate cross-functionally with operations, finance, recruitment, marketing, and practice support teams.
• Identify opportunities to improve data accuracy, reporting consistency, and operational efficiency.
• Assist in evaluating and implementing new tools and systems to support organizational growth.

Qualifications

• Bachelor’s degree in Business, Commerce, Management, Analytics, Information Systems, or related field.
• 5+ years of experience in business analysis, operations analysis, data analytics, systems analysis, or a related role.
• Experience using AI coding agents is required.
• Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.
• Strong proficiency with spreadsheets and reporting tools (Excel, Google Sheets, etc.).
• Excellent communication skills, with the ability to present information clearly to both technical and non-technical stakeholders.
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Self-starter with the ability to learn quickly and take initiative.

Preferred Skills

• Experience with tools such as Power BI, CRM systems, ATS systems, or project management platforms.
• Familiarity with AI tools such as ChatGPT, Claude, Cursor, Replit, GitHub Copilot, or similar coding agents.
• Experience with basic coding, scripting, automation, or workflow tools is an asset.
• Exposure to multi-location or healthcare/dental environments is an asset.

Requirements

• Salary Range: $100,000–$150,000.
• Compensation is commensurate with experience and skills.

Benefits

• Competitive salary.
• Opportunity to work in a collaborative and forward-thinking environment.
• Chance to be part of building a technology-driven organization from the ground up.