[Hiring] Associate Director, Reporting @829 Studios

Role Description

The Associate Director, Reporting at 829 leads the function that turns measurement data into the analysis, visualization, and narrative our clients use to make decisions. You'll work directly with client accounts from SMB to Enterprise to translate performance data into insights, compelling stories, and recommendations that drive renewal and growth. This role is responsible for a portfolio of key accounts and builds the reporting systems, templates, and playbooks the rest of the team uses to deliver at quality across the full book. This is a player/coach role anchored in communicating complex analysis in simple and digestible ways.

What You'll Do:

• Client Storytelling & Narrative (35%)
  • Executive Storytelling: Lead the narrative for key QBRs, renewals, pitches, and post-campaign reporting -- the analysis that drives decisions, not just the dashboard.
  • Reporting-Mode Discipline: Create a systemic approach to matching the reporting mode (boilerplate, semi-custom, fully bespoke) to each client's actual decision needs.
  • Storytelling Systems & Playbooks: Build the templates, narrative playbooks, and "so-what" review processes that scale storytelling craft across the full book of 400+ clients without diluting quality at key accounts.
  • Quality Bar: Own the standard for clarity, accuracy, and "so what" across all client reporting; create systems to review and elevate team output before it reaches clients.
  • Account Partnership: Translate performance data into the implications, recommendations, and decisions that drive renewal and growth. Show up in client-facing forums when senior moments require it.
• Custom Reporting & Technical Direction (30%)
  • Reporting Framework Design: Architect bespoke reporting structures for clients whose measurement needs exceed productized options -- custom data structures, tailored visualization environments (Sigma, Tableau, custom), and the analytical logic underneath. Partner with engineering on the technical implementation.
  • Hands-On Analytics: Write SQL alongside the team; audit dashboards, queries, and reporting models for structural integrity; refactor and raise the technical quality bar across the function.
  • Integration & ETL Coordination: Coordinate with internal and external engineering on data warehousing and ETL work that supports custom client reporting. Troubleshoot integrations when they break; partner credibly with engineers on architecture decisions affecting the reporting layer.
  • Apollo Partnership: Be Apollo's informed customer and product partner. Shape its reporting roadmap, surface high-leverage platform requirements based on real client work, and coordinate cross-functional builds with the platform team.
• Team Leadership & Capability (25%)
  • Team Management: Directly manage the existing team (Conversion Tracking Specialists, BI Analyst). Coach for craft and ship-rate; develop the bench through process and standards.
  • Hiring: Bring on additional Analysts and BI Engineers as the function grows. Deliberate hires that raise the bar, not headcount-for-its-own-sake.
  • Internal Enablement: Run lightweight training, office hours, and clinics that upskill non-analyst teams (account, strategy, media) on data-informed thinking and reporting craft.
  • AI-Augmented Workflow: Embed AI tools (Claude, ChatGPT, Cursor, agentic reporting workflows) into the team's daily craft so mechanical analytical work compresses and capacity shifts toward narrative and judgment.
• Frameworks & Cross-Functional Voice (10%)
  • Frameworks & Taxonomy: Build and maintain measurement frameworks, naming/taxonomy standards, and QC practices used across the agency.
  • Cross-Functional Voice: Serve as the data voice in agency conversations on growth, retention, pricing, and capability investment.

Qualifications

• 7+ years of agency analytics, BI, measurement, or applied data experience, with at least 3 years producing reporting and insight directly for senior client stakeholders.
• Demonstrated track record of executive-grade storytelling -- translating complex performance data into narratives that drive client decisions. Portfolio, case studies, sample decks, or before/after reporting artifacts expected.
• Hands-on technical fluency: SQL (advanced), Python (working).
• Hands-on across the productized-to-bespoke spectrum -- comfortable shipping templated reporting suites and tailoring custom solutions for specific client measurement realities.
• Strong cross-functional communication and stakeholder presence.
• Working technical fluency across the BI / measurement stack: BigQuery or equivalent warehouse, GA4, GTM, server-side conversion APIs, Looker Studio + Sigma + Tableau or similar.
• AI-augmented workflow fluency.
• Track record of leading a small specialized team (3-5 people+), including hiring, performance management, and capability building.
• Player/coach posture -- comfortable doing the analysis, building the visualization, writing the narrative, AND committing the SQL alongside the team rather than delegating it.
• Comfort with ambiguity and lean operations.
• Forecasting, Media Mix Modeling (MMM), or Multi-Touch Attribution (MTA) experience a plus.
• Production DBT experience a plus.

Benefits

• Remote Workplace: Work at our office in Boston or remotely in select states.
• Paid Time Off: Generous paid vacation benefits that increase each year, 14 Company Holidays, and Summer Fridays.
• 401K + Match: 401K plan with 4% Safe Harbor employer match after one year of employment.
• Life Insurance Benefit: No-cost coverage to ensure peace of mind for your family.
• Short Term Disability Benefit: Coverage for illness or injury that keeps you out of work.
• Healthcare: Competitive healthcare plans with employer coverage for medical, dental, and vision premiums.
• Commuter Benefits: Allocate pre-tax funds towards your commute.
• Continuing Education: Access to monthly team-led webinars, exclusive learning, and funding opportunities for conferences.