[Hiring] Analyst IV - Business Analyst Lead @State of Colorado

Role Description

The Colorado Department of Revenue (DOR) is looking for a seasoned Analyst IV to join the Innovation, Strategy, and Delivery (ISD) division. This position serves as a vital bridge between business units and development teams, ensuring that technology platforms and solutions effectively meet the needs of the Department and its stakeholders.

As a Work Leader within the TAM (TAX Application Management) team, you will not only perform high-level business analysis but also guide day-to-day operations, distribute workloads, and provide subject matter expertise to fellow team members.

What You’ll Do:

• Lead Team Operations: Serve as a work leader by making assignments, distributing workloads, and leading the day-to-day operations of the application management team.
• Bridge Business and Technology: Act as a critical interface between DOR business units and development teams to design and implement platform changes that meet stakeholder needs.
• Gather Complex Requirements: Elicit and document detailed business requirements through open-ended discussions, brainstorming, and prototyping.
• Manage Stakeholder Relationships: Develop meaningful, lasting relationships with partners across business units (e.g., business tax, gaming, compliance) to optimize system integration.
• Translate Needs for Developers: Convert gathered business requirements into technical requirements for developers using Agile/Scrum Software Development processes.
• Execute Quality Assurance: Design, validate, and execute detailed unit, user acceptance, and regression test plans to ensure solutions meet established acceptance criteria.
• Provide Expert Consultation: Offer guidance on complex process improvements and technical solutions, applying broad subject matter expertise to resolve core problems.
• Draft Strategic Communications: Produce regular status reports, timelines, and graphics to communicate project expectations, risks, and progress to executive leadership.
• Monitor Project Deliverables: Create and implement management plans for assigned projects, ensuring timely completion and the management of competing resources.
• Coach Team Members: Provide advice and assistance on work techniques and best practices to other Business Analysts while coaching on performance or training issues.

Qualifications

• Seven (7) years of relevant experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems/software training, writing or mapping processes and/or user acceptance testing.
• Bachelor's degree from an accredited institution in Business Analysis, Business Administration, Management Information Systems, Computer Science, Finance and/or Accounting or a related degree as determined by the Department.
• 3 years of professional experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems/software training, writing or mapping processes and/or user acceptance testing.
• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years.

Requirements

• Experience in Accounting and Tax Accounting.
• State experience with GenTax.
• 1 or more years of experience with Functional Testing and facilitating User Acceptance Testing (UAT).
• Additional years of experience as a business analyst.
• Experience facilitating requirements gathering sessions.
• Experience documenting user stories/business requirements.
• Experience developing and managing test cases.
• Facilitating UAT Experience.
• Experience working in an Agile/Scrum environment.
• Experience supporting an existing software solution, including completing version upgrades.
• Ability to work as a part of a team and accept supervision.
• Experience managing a team's workload as the lead.
• Ability to organize and track workload.
• Proven experience as a "pacesetter" in a technical environment.
• Advanced proficiency in using the Agile Software Development process.
• Deep expertise in performing "To-Be" analysis and converting complex business interviews into technical developer requirements.
• Demonstrated experience designing and executing comprehensive User Acceptance Testing (UAT) and regression test plans.
• Background in supporting high-level technology platforms and solutions.
• Skill in creating and implementing management plans for concurrent software design projects.
• Ability to act as a primary point of contact between executive leadership, business users, and external vendors.
• Capacity to offer guidance on complex process improvements.
• Experience coaching team members on performance issues, training needs, and technical work techniques.

Benefits

• Employees are in a position of public trust and must operate with the highest standards of honesty, integrity, and public confidence.
• All personnel must file necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations.
• Final candidates must complete a successful background investigation and reference check prior to appointment.
• Compliance with the Universal Driving Standards Policy for those expected to drive a State-owned vehicle.