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Customer Service
Treasury Support Specialist
@Transfermate
[Hiring] Treasury Support Specialist @Transfermate
Mar 27, 2025 - Transfermate is hiring a remote Treasury Support Specialist. 💸 Salary: unspecified. 📍Location: Asia.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- Acquire an understanding of the payment processes & Treasury functions
- Respond to queries in a timely manner & ensure all items are actioned as expected
- Communicate all relevant information to colleagues within the team
- Ensure that all information pertaining to a customer is retained within the pertinent file
- Ensure all tasks are completed daily in a timely and effective manner, escalate outstanding items to management
- Provide support to the payments team by contacting global banking partners in relation to incoming and outgoing payment transactions
- Authenticate documentation and transaction information
- Organise Treasury meetings, set the agenda and circulate minutes of the meeting
- Maintain effective communication between the Treasury department, internal departments and counterparty banks
- Ad hoc Treasury and Reporting projects
- Ensure that all policies and procedures regarding Anti-Money Laundering, along with all the Company’s internal controls and policies pertaining to the Money Transfer services are adhered to at all times
Qualifications
- Proficient in Microsoft Office (Excel, Powerpoint & Word)
- Diligent, conscientious, organized and accurate
- Excellent teamwork skills and the ability to communicate and work effectively with colleagues
- Treat all company resources, processes and people with respect, honesty and integrity
- Fluent in English, portraying practical examples
- Experience working in a Customer Service/Business Role
- Understanding of the Regulatory environment pertaining to the Money Transmission Businesses in Ireland to ensure all internal controls and procedures in this respect are adhered to at all times and regulatory considerations explained to customers in a professional manner
Benefits
- Competitive annual leave and additional days per length of service
- Remote working and flexible working hours
- Maternity and paternity leave
- Compassionate leave
Company Description
With one of the world's most extensive network of bank accounts, trading in over 162 countries, TransferMate secures better exchange rates, eradicates bank fees and provides clients with faster payment services.
- Recognised as the market-leading choice for international banks and businesses when sending and receiving cross border payments
- Investors and strategic partners include some of the world's most prominent banks including Wells Fargo, ING Group N.V., and AIB
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| 📍 | Be aware of the location restriction for this remote position: Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
Asia
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
