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Technician Support Service Desk Level 1 @EVERIENCE

[Hiring] Technician Support Service Desk Level 1 @EVERIENCE

Apr 03, 2025 - EVERIENCE is hiring a remote Technician Support Service Desk Level 1. đź’¸ Salary: unspecified. đź“ŤLocation: France.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Nous recherchons, pour le compte de notre client, un Technicien Support Service Desk Niveau 1.

  • Assurer le bon fonctionnement de la chaĂ®ne de support, aussi bien sur la partie applicative que matĂ©rielle.
  • Accueillir les demandes des utilisateurs et assurer un premier niveau d’analyse.
  • Prendre en charge et traiter les incidents bureautiques, notamment sur Office 365.
  • Assurer le suivi et le reporting des incidents dans un outil de ticketing.

Qualifications

  • Vous avez une expĂ©rience minimum de 2 ans dans ce domaine.
  • Bon relationnel et esprit d'Ă©quipe.

Requirements

  • Première expĂ©rience en support informatique / helpdesk N1.
  • CapacitĂ© Ă  diagnostiquer et rĂ©soudre des incidents bureautiques courants.

Benefits

  • Une mutuelle prise en charge Ă  50%.
  • Un remboursement Ă  50% du titre de transport.
  • Accompagnement dans votre mobilitĂ© gĂ©ographique.
  • PossibilitĂ© de travailler chez un leader du marchĂ©.
  • Équipe dirigeante stable (75% dans le groupe depuis plus de 20 ans).
  • Groupe rentable et en croissance permanente.
  • Carte tickets restaurant (9,5€ pris en charge employeur Ă  60%).
  • Primes de cooptation allant jusqu’à 1000€.
  • Parcours d’intĂ©gration entre 2 Ă  6 semaines.
  • CSE avec de nombreux avantages culturels.
  • Institut de formation pour accompagner le dĂ©veloppement de vos compĂ©tences.
  • Équipe soudĂ©e, engagĂ©e et conquĂ©rante.

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đź“Ť Be aware of the location restriction for this remote position: France
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Back to Remote jobs  >   Customer Service
Technician Support Service Desk Level 1 @EVERIENCE
Customer Service
Salary đź’¸ unspecified
Remote Location
France
Job Type full-time
Posted Apr 03, 2025
Apply for this position Unlock 54,535 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: France
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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