[Hiring] Tablo Program Coordinator @Outset Medical
Mar 28, 2025 - Outset Medical is hiring a remote Tablo Program Coordinator. đź’¸ Salary: $60,000 - $77,000 usd. đź“ŤLocation: USA.
Role Description
The Tablo Program Coordinator is an entry level role that services as the foundation for a career in strategic Customer Management. As an essential member of our organization, you will play a pivotal role in ensuring the smooth operation of the home dialysis program by managing administrative tasks, facilitating communication, and coordinating delivery of orders.
- Oversee the implementation of Tablo products for home patients from referral to installation, ensuring a seamless transition and successful setup.
- Deliver outstanding service to patients and healthcare organizations, addressing needs with empathy and professionalism.
- Manage recurring supply orders, ensuring uninterrupted treatment resources for home dialysis patients.
- Maintain accurate data in business systems such as Smartsheet and Salesforce, ensuring visibility and alignment for stakeholders.
- Schedule and coordinate home site assessments and installations with patients and conduct regular review meetings with Tablo Program Managers.
- Work closely with cross-functional teams including Sales, Logistics, and Customer Service to guarantee successful product delivery and implementation.
- Actively participate in identifying and recommending enhancements to current processes and infrastructure for patient and customer implementations.
- Provide support to the Home Operations, and Field Service teams and escalation follow ups.
- Adhere to privacy regulations and maintain confidentiality of sensitive patient and clinic information.
Qualifications
- Bachelor’s degree or equivalent experience.
- Minimum of 2 years of experience in a general business environment, accounts receivable or collections, with project coordination and/or customer service experience.
- Customer-centric self-starter able to anticipate needs before they arise and solve problems effectively.
- Exceptional written and verbal communication skills.
- Passion for customer success and project management.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to multitask and manage multiple projects simultaneously.
- Experience in Salesforce, Microsoft applications and other relevant software tools.
- Commitment to continuous learning and improvement.
Requirements
- Proficiency working in Salesforce.
- Meticulous organization and planning skills.
- Astute attention to detail.
- Flexible. Able to easily manage ever-changing schedules.
- Creative problem solver and empathetic toward customers.
Benefits
- National Salary Range (Remote): $60,000 - $77,000 USD.
Company Description
At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal.
We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we’ve designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career.
An opportunity at Outset Medical won’t just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$60,000 - $77,000 usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
