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Customer Service
Referral Coordinator
@Equiscript LLC
[Hiring] Referral Coordinator @Equiscript LLC
Apr 10, 2025 - Equiscript LLC is hiring a remote Referral Coordinator. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Referral Coordinator will support diverse accounts, primarily focused on referral prescription review. This individual will help ensure success for our customers by:
- Reviewing referral prescriptions in the customer’s EMR
- Improving EMR documentation efforts
- Establishing relationships with providers in the service areas of our customers
The role will also be responsible for:
- Reconciling outstanding prescription requests
- Handling escalated pharmacy issues
- Auditing claims as needed
Qualifications
- Bachelor’s degree preferred
- Pharmacy Technician Certification (PTCB) required
- Must have at least 2 years of 340B experience at a Covered Entity or TPA
- 2-3 years Medical Practice or Pharmacy Experience with Customer Service Skills
- Practical Understanding of Medical Terminology and Medications
- Proficient in Microsoft Office or Google Apps, email, and internet use
Requirements
- Excellent written and oral communication skills
- Attention to detailed and accurate documentation in patient and client accounts
- Ability to demonstrate patience and empathy
- Understanding of medical and pharmacy terminology and medications
- Understanding of Covered Entities’ Policy and Procedures
- A meticulous, problem-solving multi-tasker, driven by deadlines
- Aptitude for computers and the ability to work comfortably in a phone and computer-based environment
- Provide feedback and ideas/strategies to improve performance for pharmacy relations
Benefits
- Health plan
- Dental
- Vision
- Paid time off
- Flex time
- 401K
Physical Requirements
- Requires the ability to sit or stand for extended periods
- Occasional stooping and reaching
- May require lifting up to 25 pounds
- Requires a normal range of vision and hearing with or without accommodations
Additional Information
- A cleared background check is required
- Have the physical ability to work full-time in a phone-based office environment
Employment Information
- The position is remote
Experience Requirements
- Entry Level
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 10, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
