Plan Management Specialist @0507 Team TAG Services, LLC

[Hiring] Plan Management Specialist @0507 Team TAG Services, LLC

Apr 11, 2025 - 0507 Team TAG Services, LLC is hiring a remote Plan Management Specialist. 💸 Salary: $22-25/hr. 📍Location: USA.

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Role Description

The Plan Management Specialist plays a critical role, reporting to our Plan Management Manager. The position is responsible for all responses to Aspen Dental branded practices via tickets and e-mail.

Identify opportunities with insurance carrier materials
Enhance internal Aspen training modules and Insurance Verification Form used in practice management system (EPMS)

Team Functions:

Identify when system updates are required for a dental office to provide high quality patient services and make those updates when possible
Coordinate with the system maintenance team when system updates are beyond the scope and/or ability of the Field Support Team
Provide real-time support to office staff for accurate estimations via ServiceNow requests
Ensure a positive and helpful experience for dental office staff when they reach out with system or insurance questions

Essential Responsibilities:

Respond to Service Now Tickets & e-mail queue timely and effectively
Work with leadership on identifying trends to implement and execute into trainings and field facing material in our SharePoint Libraries
Partner with internal Practice Support Teams as needed
Serve as subject matter expert on all things related to the Insurance Verification Form (IVF)
Support training initiatives within team as set by leadership

Qualifications

Associate degree or 2+ years in dental
Experience with working at a DSO or insurance payor
Must be able to work independently
Must be able to work remotely with little to no supervision
Strong verbal and written communication skills
Excellent computer skills including Service Now, SharePoint, Outlook, Excel, Word, Teams and One Note
Detail oriented with above average ability to organize projects and time management
Excellent communication and customer service skills to both internal and external individuals
Ability to analyze and process information, identify problems and trends and develop effective solutions and strategies

Requirements

Hourly Pay Range: $22-25/hr

Benefits

A generous benefits package that includes paid time off
Health, dental, vision, and 401(k) savings plan with match

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Plan Management Specialist @0507 Team TAG Services, LLC

Customer Service

Salary 💸 $22-25/hr	Remote Location USA
Job Type full-time	Posted Apr 11, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Plan Management Specialist @0507 Team TAG Services, LLC

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